Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Kavanaugh

BRAINTREE HIGHLANDS,MA

Summary

Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Overview

9
9
years of professional experience

Work History

Server

The Venetian Restaurant
Weymouth, MA
07.2022 - Current
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Trained new employees to perform duties.

Supervisor of Operations

Cambridge Health Alliance
Malden, MA
05.2022 - Current
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Identified process improvements that could reduce costs or improve service quality and efficiency levels.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Negotiated contracts with vendors and service providers, securing favorable terms.

Server/Manager

Raffael's At South Shore Country Club
Hingham, MA
09.2015 - 06.2022
  • Trained new employees to perform duties.
  • Collected cash sales from employees to properly tip each server after shift.
  • Distributed food to service staff for prompt delivery to customers.
  • Monitored server performance, identifying and resolving issues to prevent downtime.

Education

Associate of Science - Nursing

Quincy College
Quincy, MA
05-2021

High School Diploma -

Fontbonne Academy
Milton, MA
05-2005

Skills

  • Team member support
  • Daily specials memorization
  • Food inspection
  • Order delivery practices
  • Table resetting
  • Hostess support
  • Dining customer service
  • Server training
  • Safe food handling
  • Suggestive selling
  • Dietary restrictions knowledge
  • Guest seating
  • Liquor, wine, and food service

Timeline

Server

The Venetian Restaurant
07.2022 - Current

Supervisor of Operations

Cambridge Health Alliance
05.2022 - Current

Server/Manager

Raffael's At South Shore Country Club
09.2015 - 06.2022

Associate of Science - Nursing

Quincy College

High School Diploma -

Fontbonne Academy
Emily Kavanaugh