Emily Kay McVay
Wichita,KS
Summary
Dynamic leader and educator with a proven track record in enhancing productivity and operational efficiency. Expertise in strategic planning, management of quality customer relationships, and large-scale business operations. Strong communication and problem-solving skills that promote staff cohesion and adaptability. Committed to driving growth and excellence across all initiatives.
Overview
24
24
years of professional experience
Work History
Branch Director
Greater Wichita YMCA
Wichita, Kansas
12.2024 - Current
- Oversee daily operations of all branch facilities and programs.
- Collaborate with community partners to enhance program offerings and Capital Campaign funding.
- Manage staff recruitment, training, and development initiatives for 35 full time and 110 part time employees.
- Develop and implement strategic plans for branch and volunteer board growth.
- Ensure compliance with risk and safety regulations across all activities and membership areas.
- Coordinate events and programs to engage members, drive membership growth and membership retention.
- Maintain budget oversight for branch revenue, expenditures, capital improvement, and resource management to ensure operational growth year over year with an annual budget of approximately 4.5 million
- Leverage job-specific knowledge and abilities to identify solutions to issues, diminish conflicts, and ensure high standards of member satisfaction.
- Oversee scheduling procedures for department and direct team members, setting and achieving personal goals for each of program and operational areas.
- Prepare and review monthly progress reports outlining successes, challenges, and future plans for each department lead in Fitness, Group ex, Sports, Membership, Youth and Family, Aquatics, Gymnastics, Housekeeping, and Maintenance.
Founder/Owner/Certified ISR Instructor
Wichita Infant Swim (ICT ISR & SWIM)
Wichita, KS
01.2014 - Current
- Managed all scheduling, budgeting, and resource allocation for educational services.
- Built effective relationships with clients through clear daily communication, quality product delivery, and best practice operations.
- Promoted business development strategies to increase market presence and client base.
- Established ICT ISR in Wichita, Kansas, in fall 2014, achieving rapid growth.
- Utilized organic marketing and relationship-building skills to break even in first year of business model.
- Increased revenue consistently each year, reaching over 135k annually within three years.
- Educated clients while fostering partnerships that enhanced service delivery.
- Exhibited energetic leadership to motivate teams under challenging conditions.
Director of Programs
Wichita Swim Club
Wichita, KS
04.2013 - 08.2023
- Design, manage, and implement quality programming, special events, fundraising, staff schedules, and oversee the facilities for all non-competitive programming at multiple sites.
- Provide marketing and informative relations via social media, on-air interviews, and print.
- Recruit, hire, train, coach, schedule and manage staff ranging from 25-40 full-time and part-time employees.
- Increased the programming budget by 33% from 2014-2017 and another 41% from 2017-2023.
- Envisioned, provided funding, and created a water safety scholarship fund in 2016 that rewarded over 1250 kids with lifesaving WSC swim lessons.
- Communicate, coordinate with, and work hand in hand with the WSC volunteer board to ensure that daily operations, strategic planning, capital campaign, budgeting, and member satisfaction is achieved.
Fitness Director
Derby Recreation Commission
Derby, KS
10.2006 - 10.2010
- Led the development and the implementation of the Derby Rock N Route outdoor triathlon and the indoor annual triathlons.
- Taught a variety of classes and clients in large groups and one on one sessions including spin, yoga, boot camp, muscle strength, family fitness classes, and personal training sessions.
- Managed a team of approximately 40-50 part time employees and 3 full-time employees.
- Assisted in the development of the Derby Wellness Committee, a community wide organization focused on grant writing for the purpose of encouraging Derby residents to live a healthy and active lifestyle.
- Developed, scheduled, and oversaw all classes, programs, and events for the DRC Fitness Department.
- Managed the fitness studios, equipment, and staff. Also responsible for purchasing and developing the fitness facility and equipment for the opening of the new Oaklawn Facility.
- Trained staff and conducted monthly staff trainings and orientations.
Aquatics and Fitness Director
Greater Wichita YMCA
Wichita, KS
07.2002 - 10.2006
- Managed all programs, events, staff, schedules, and the facilities in the aquatics and fitness departments.
- Coached, trained, and taught a variety of clients and classes each week (minimum of 25 hours a week) including swim lessons, yoga, spin, personal training clients, triathlon swim lessons, boot camp, and group training.
- Experienced in budget, programming, and implementing classes and training for both clients and staff.
Education
Bachelor of Science - Exercise Science and Integrated Communications
Wichita State University
Wichita, KS01-2006
Skills
- Strategic planning
- Staff recruitment
- Budget management
- Program implementation
- Compliance oversight
- Customer relationship management
Timeline
Branch Director
Greater Wichita YMCA
12.2024 - Current
Founder/Owner/Certified ISR Instructor
Wichita Infant Swim (ICT ISR & SWIM)
01.2014 - Current
Director of Programs
Wichita Swim Club
04.2013 - 08.2023
Fitness Director
Derby Recreation Commission
10.2006 - 10.2010
Aquatics and Fitness Director
Greater Wichita YMCA
07.2002 - 10.2006
Bachelor of Science - Exercise Science and Integrated Communications
Wichita State University