Emily Kelley
Waller,TX
Overview
3
3
years of professional experience
Work History
Team Member
Tractor Supply Co.
03.2021 - 06.2022
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
Back Weight Staff
The Clubs At Houston Oaks
06.2022 - 10.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Kept server areas clean and stocked to increase efficiency while working tables.
Team Leader
Tractor Supply Co.
11.2022 - 06.2023
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
Ops Team Member
Tractor Supply Co.
07.2023 - 10.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Assisted customers in selecting merchandise best suited to needs.
- Contributed to team success by completing jobs quickly and accurately.
Education
Diploma -
Waller High School
Waller, Texas05.2021
Skills
- Money Handling
- Complaint/ Issue Resolution
- Customer Service
- Willingness to Learn
- Positive Attitude
- Problem Solving
Timeline
Ops Team Member
Tractor Supply Co.
07.2023 - 10.2023
Team Leader
Tractor Supply Co.
11.2022 - 06.2023
Back Weight Staff
The Clubs At Houston Oaks
06.2022 - 10.2022
Team Member
Tractor Supply Co.
03.2021 - 06.2022
Diploma -
Waller High School
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