Emily Kilborn
Lakeland,FL
Summary
Goal-driven Sales Management professional bringing 16-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.
Overview
16
16
years of professional experience
Work History
Sales and Design Consultant
Larsen's Pool And Spa
Tampa, FL
03.2024 - Current
- Created compelling designs using Pool Studio program.
- Developed comprehensive proposals to satisfy customer needs.
- Ensured compliance with local code requirements for safety measures.
- Handled various forms of payment including large cash payments, credit card transactions, checks, and money orders.
- Maintained a professional client network to enhance business opportunities.
- Generated sales leads through networking within the community.
Owner
Premier Blue Pool Sales And Design
Lakeland, FL
03.2024 - Current
- Utilizes professional expertise to optimize the design elements of swimming pool projects.
- Ensures swimming pool projects were priced within specified company parameters.
- Skilled in providing plumbing plans, construction plans, and 3D designs for swimming pool projects.
Sales Manager
American Pool Builders
Lakeland, Fl
07.2016 - 05.2024
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Maintained professional network of potential clients and business opportunities.
- Attended trade shows for in-person engagement and network building.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Priced out products for customers and drew up sales paperwork.
- Handled credit and debit card payment processing to complete purchasing experience.
- Delivered compelling sales presentations to demonstrate expert product knowledge.
- Prepared and sent proposals to prospective clients.
- Created marketing policies and procedures, evaluating and revising to maximize team efforts.
- Created designs using computer programs such as AutoCAD and Pool Studio to complete drawings.
- Adhered closely to local code requirements for safety and risk management purposes..
- Networked within community to generate and develop potential sales leads.
- Increased profitability and revenue by generating $2.5 million in sales annually.
Landscape Architect
Fox Hollow Landscaping & Design
Winter Haven , FL
10.2016 - 02.2021
- Worked closely with residential and commercial clients to create landscaping designs that met individual needs and remained within project budget.
- Drafted technical write-ups of past projects for proposals and projects.
- Delivered presentations of project plans to stakeholders.
Senior Underwriter
GEICO
Lakeland, FL
04.2012 - 07.2016
- Assisted marketing and sales departments by providing expertise in underwriting and related areas.
- Utilized understanding of underwriting guidelines to keep work in line with government regulations and company requirements.
- Implemented special projects to enhance sales capabilities.
- Worked with colleagues to review, accept or deny new and renewal business.
- Negotiated coverage, policy pricing and service delivery during meetings with customers, agents or brokers.
- Used authority to decide whether to accept, reject or suggest modifications to application proposals.
- Maintained underwriting quality score of 4 or greater.
- Leveraged customers' history, industry and demographic information to calculate renewal rates.
Sales Representative
GEICO
Lakeland, FL
09.2008 - 04.2012
- Adhered to company initiatives and achieved established goals.
- Used CRM database to track referral and appointment data.
- Improved overall customer purchasing experiences to promote steady revenue.
- Presented products and services to prospective and existing customers to meet client needs.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Produced sales documents, finalized deals and filed records.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Bachelor of Science - Marketing
University of South Florida
Tampa, FL08.2008
Skills
- Profit and Revenue-Generating Strategies
- Lead Generation
- Territory Sales Management
- Excellent Communication Skills
- Exceptional Multi-Tasker
- Social Media Savvy
- Fortune 500 Company Sales Background
- Sales Presentations
- Complex Project Negotiations
Timeline
Sales and Design Consultant
Larsen's Pool And Spa
03.2024 - Current
Owner
Premier Blue Pool Sales And Design
03.2024 - Current
Landscape Architect
Fox Hollow Landscaping & Design
10.2016 - 02.2021
Sales Manager
American Pool Builders
07.2016 - 05.2024
Senior Underwriter
GEICO
04.2012 - 07.2016
Sales Representative
GEICO
09.2008 - 04.2012
Bachelor of Science - Marketing
University of South Florida