Over 11 years of work experience, 6 years of experience in leadership and knowledge of labor laws/regulations. Hard working, driven, and empathetic. Fast learner with a positive outlook. Works diligently to establish professional and supportive relationships with others. Dedicated and determined to reach company goals.
Overview
9
9
years of professional experience
Work History
Employement Specialist
Express Employment Professionals
Poughkeepsie, NY
06.2022 - 12.2022
Responsible for finding the right candidates for light industrial and professional positions.
Contacting potential employees, assessing their resumes, conducting interviews, checking references, and placing qualified candidates in open positions
Source and recruit candidates by using databases and social media such as Indeed and Facebook.
Placing a minimum of 15 candidates in open positions weekly.
Coordinate with clients to schedule interviews between them and candidates.
Attend job fairs as a way to conduct short informal interviews and to connect with a large number of potential candidates in a short period.
Interpreted clients' needs and introduced services to fit specific requirements.
Collaborated with internal departments to align marketing campaigns.
Security Director
GardaWorld Security Services
Islandia, NY
03.2015 - 02.2022
Maintaining and overseeing the safety and security of the organization at a company level
Recruiting and managing the hiring process from offer packages to onboarding paperwork
Examining employee performance to identify the areas of improvement and arranging training programs to upskill them
Providing clear communication about company policy, procedure and taught how to identify and prevent sexual harassment and discrimination
Oversaw the inventory of uniforms, radios and office supplies
Developed improved training methods with focus on public safety and officer awareness.
Completed payroll, reports and all documentation for operations and administration.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences for clients.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
Public Safety Officer
Five Towns College
Dix Hills, NY
03.2019 - 03.2020
Patrol the interior and exterior of the facility
Enforce the policies of the college
Check all ID’s of those who enter the building
Write detailed incident reports
Observe and report any suspicious activity.
Notified emergency personnel of incidents requiring medical assistance and aid.
Handled citation and traffic violation paperwork.
Supervising Dispatcher
Arrow Security
Smithtown, NY
06.2023 - Current
Overseeing a team of 4-6 operators to ensure efficient operations.
Scheduling and managing security personnel to cover different locations and shifts.
Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
Promoted teamwork among colleagues by proactively assisting others when needed.
Effectively handling a high volume of work in a fast-moving operational environment.
Code Enforcement Officer/Dispatcher
Brookhaven Code Enforcement
Farmingville, NY
08.2018 - 03.2019
Patrol assigned area in the town of Brookhaven and respond to emergency calls to protect life and property from crimes or other hazards
Conduct incident reports
Prepare and complete all daily logs
Enforce the town codes and public ordinances
Issue parking violation tickets and field appearance tickets to violators
Assist with traffic control at town events.
Directed dispatching and emergency response procedures for personnel managing service calls and emergency situations.
Education
Associate - Liberal Arts & Sciences
Suffolk Community College
Selden, NY
Regents Diploma -
West Islip High School
Bachelor of Science - Human
Resource Management
SUNY Empire State College
Saratoga Springs, NY
06.2023
Skills
Interviewing (3 years)
Recruiting (3 years)
Supervising
Leadership
Dispatching (6 years)
Report writing (6 years)
CCTV (6 years)
Human Resources
Detailed Oriented
Multitasking
Additional Information
Willing to relocate: Anywhere, Authorized to work in the US for any employer