Emily Kirichkow
Janesville,WI
Summary
Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Expertly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences. Proficiently communicates with staff and client to sell products and services in a manner that is beneficial for both parties. Excellence grammer and communicator seeking career advancement.
Overview
6
6
years of professional experience
Work History
Business Assistant
Heartland Dental
01.2023 - Current
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Helped patients finance their treatment.
- Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval.
- Gathered appropriate data from patient and insurance company to provide accurate payment amounts.
Intern
I-Koach Fitness
08.2022 - 12.2022
- Lead group fitness classes as well as individual personal training sessions.
- Sell membership packages and in-house supplements and products.
- Created monthly meal plans via powerpoint to email to all clients with a breakdown of breakfasts, lunch, dinner, and snack ideas to help them stay on track with their goals.
- Created at-home workout plans for clients.
- Planned, prepared and participated in weekly meetings and events.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Gave tours/walk throughs to potential clients.
Assistant Teacher
SIUE Early Childhood Center
01.2021 - 12.2022
- Responsible for providing excellent care of students ages 3-5.
- Created lesson plans, engaged with all children equally, and provided learning activities to prepare children for kindergarten.
- Lead classroom during the summer months while Lead Teacher was out.
- Created a trusting foundation and an environment for children to thrive.
- Taught children of all backgrounds with creative approaches, methods, and techniques.
Behavioral Health Technician
McCallum Place
01.2020 - 12.2020
- Acted as the direct support to adolescent and adult patients during their inpatient treatment for eating disorder recovery.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Taking patient's vitals 3 times a day and providing supplementation via patient's NG tubes.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
Medical Receptionist/Scheduler
The Retina Institute Of St Louis
01.2018 - 01.2020
- Maintained 12 physician's schedules while answering 100+ calls per day.
- I provided compassion and gentleness when speaking with all patients and managed stress levels during high stress seasons.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Promoted to Assistant Supervisor after 6 months of employment which involved learning how to create the scheduling templates and train all new employees.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Bachelor of Science - Health Sciences
Southern Illinois University Edwardsville
Edwardsville, IL12.2022
Associate's degree -
Southwestern Illinois College
Belleville, Il12.2019
Skills
- Sales
- Accounts Payable and Accounts Receivable
- External Communications
- Administrative Duties
- Business Auditing
- Business Partnerships
- Bank Deposits
- Customer Service
- High-Volume Environments
- Balance Accounts
- Leadership
Timeline
Business Assistant
Heartland Dental
01.2023 - Current
Intern
I-Koach Fitness
08.2022 - 12.2022
Assistant Teacher
SIUE Early Childhood Center
01.2021 - 12.2022
Behavioral Health Technician
McCallum Place
01.2020 - 12.2020
Medical Receptionist/Scheduler
The Retina Institute Of St Louis
01.2018 - 01.2020
Bachelor of Science - Health Sciences
Southern Illinois University Edwardsville
Associate's degree -
Southwestern Illinois College
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