Emily Kobler
Niagara Falls,NY
Overview
1
1
year of professional experience
Work History
Bakery Clerk
Tops Friendly Markets
10.2023 - Current
- Maintained tidy and organized work area to comply with cleanliness standards.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Inspected goods to establish accurate pricing and labeling.
Front End Team Lead
T.J. Maxx Retail Store
06.2023 - 10.2023
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers at checkout stations to verify adequate cash supply.
- Created employee schedules to align coverage with forecasted demands.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Trained team members in successful strategies to meet operational and sales targets.
Nursing Assistant
Elderwood At Wheatfield
03.2023 - 06.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
Team Lead
T.J. Maxx
08.2022 - 03.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Adjusted equipment to meet different productivity levels.
- Developed monthly and daily production output plans to deliver on customer service and financial metrics.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
Education
Gaskill Preparatory School
Niagara FallsSkills
- POS System Operation
- Quality Assurance
- Stock Rotation
- Display Maintenance
- Customer Satisfaction
- Flexible Schedule
- Cash Management
- POS System Experience
- Sales Transactions
- Customer Transactions
- Food Safety
Timeline
Bakery Clerk
Tops Friendly Markets
10.2023 - Current
Front End Team Lead
T.J. Maxx Retail Store
06.2023 - 10.2023
Nursing Assistant
Elderwood At Wheatfield
03.2023 - 06.2023
Team Lead
T.J. Maxx
08.2022 - 03.2023
Gaskill Preparatory School