Overview
Work History
Education
Skills
Timeline
Generic

Emily Kobler

Niagara Falls,NY

Overview

1
1
year of professional experience

Work History

Bakery Clerk

Tops Friendly Markets
10.2023 - Current
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Inspected goods to establish accurate pricing and labeling.

Front End Team Lead

T.J. Maxx Retail Store
06.2023 - 10.2023
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Monitored cash drawers at checkout stations to verify adequate cash supply.
  • Created employee schedules to align coverage with forecasted demands.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Trained team members in successful strategies to meet operational and sales targets.

Nursing Assistant

Elderwood At Wheatfield
03.2023 - 06.2023
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.

Team Lead

T.J. Maxx
08.2022 - 03.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Adjusted equipment to meet different productivity levels.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.

Education

Gaskill Preparatory School
Niagara Falls

Skills

  • POS System Operation
  • Quality Assurance
  • Stock Rotation
  • Display Maintenance
  • Customer Satisfaction
  • Flexible Schedule
  • Cash Management
  • POS System Experience
  • Sales Transactions
  • Customer Transactions
  • Food Safety

Timeline

Bakery Clerk

Tops Friendly Markets
10.2023 - Current

Front End Team Lead

T.J. Maxx Retail Store
06.2023 - 10.2023

Nursing Assistant

Elderwood At Wheatfield
03.2023 - 06.2023

Team Lead

T.J. Maxx
08.2022 - 03.2023

Gaskill Preparatory School

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Emily Kobler