Lhia De Jesus
New York,NY
Summary
I am a hardworking and passionate job seeker, with strong organizational skills who is eager to secure an entry-level position and always ready to help the team achieve company goals. I am reliable and successful at promoting customer loyalty, satisfaction and purchases with diligent attention to individual needs. In every new working environment I have gained some knowledge about product merchandising, payment processing and cleaning. I've learn to be a dedicated and dependable relationship-builder with excellent work ethic always willing to learn and grow more!
Overview
2
2
years of professional experience
Work History
Bakery Clerk
Tres Leches Cafe - Harlem
11.2022 - 01.2024
- Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
- Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
- Supported special events by preparing custom orders according to client specifications and time constraints.
- Handled cash register transactions efficiently, ensuring accurate sales records and timely customer service.
- Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Customer Service Cashier
Keyfood Marketplace
10.2021 - 10.2022
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded promptly to requests for assistance and customer inquiries.
- Used POS system to enter orders, process payments, issue receipts and handle customer cash and credit card transactions.
Education
High School Diploma -
High School For Environmental Studies
New York, NY09.2022
Skills
- POS System Operation
- Display Case Setup
- Quality Assurance
- Customer Satisfaction
- Inventory Control
- POS System Experience
- Accurate Order Fulfillment
- Cash Handling
- Stocking and Shelving
- Cash Register Operation
- Customer Transactions
- Punctual and Reliable
Affiliations
- Mentor Christian Youth
- Read
- Serve in Church
Timeline
Bakery Clerk
Tres Leches Cafe - Harlem
11.2022 - 01.2024
Customer Service Cashier
Keyfood Marketplace
10.2021 - 10.2022
High School Diploma -
High School For Environmental Studies
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