Emily Kopec
Saint Augustine
Summary
Dynamic professional with a proven track record in small business operations and customer relations, honed as the Owner of Gone2Sea Boat Rentals. Excelled in relationship building and verbal communication, significantly enhancing customer satisfaction. Demonstrated expertise in creating engaging content at Vistage, showcasing exceptional written communication skills.
Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.
Overview
10
10
years of professional experience
Work History
Owner
Gone2Sea Boat Rentals
03.2023 - Current
- Manage day-to-day business operations.
- Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
- Oversee daily operations, ensuring all tasks are completed accurately and efficiently by team members.
- Increase customer satisfaction by implementing efficient business processes and providing exceptional service.
Administrator
Blue Island Trim, Inc.
10.2020 - Current
- Coordinate throughout the company to ensure efficiency and compliance with company policies.
- Provide clerical and administrative services to support the company's daily operations.
ESL Teacher
Vipkid Online Teaching
10.2019 - 08.2021
- Taught the English language virtually in total immersion live classes to students living in China.
Content Writer
Vistage
09.2015 - 09.2019
- Created engaging online content from business seminars, events and speeches.
Education
Bachelor of Arts - Sociology
Framingham State University
Framingham, MA06-2000
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Owner
Gone2Sea Boat Rentals
03.2023 - Current
Administrator
Blue Island Trim, Inc.
10.2020 - Current
ESL Teacher
Vipkid Online Teaching
10.2019 - 08.2021
Content Writer
Vistage
09.2015 - 09.2019
Bachelor of Arts - Sociology
Framingham State University
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