Summary
Overview
Work History
Education
Skills
Timeline
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Emily Krapfl

Delhi

Summary

Experienced and motivated behavioral health professional working directly with individuals with behavioral or mental health needs to address symptoms and increase overall positive interactions amongst peers and family members. Creative behavioral health provider educating on tools that can be utilized to work towards treatment plan goals. Responsible and reliable team leader providing support to colleagues and ensuring all policies and standards are being followed. Flexible with staff members and clients to ensure needs are being met and progress is being made. Outgoing individual fostering positive relationships with internal and external human service professionals.

Overview

7
7
years of professional experience

Work History

Clinical Manager/BHIS Provider

Life Connections
04.2020 - Current


  • Utilize designated curriculum to educate clients and their families on skills necessary to increase resilience and manage behavioral/mental health symptoms.
  • Complete clinical documentation including session notes, behavioral health interventions, discharge summaries, incident reports, and communication with clients.
  • Manage behavioral health providers and mental health therapists including providing direct supervision and training, case consultation, approving documentation, conducting performance reviews, facilitating meetings, etc.
  • Collaborate with external organizations and professionals to identify necessary services and supports for clients and to provide information about services provided.
  • Oversee the success of the office by maintaining a professional and reliable presence in order to be a trusted source of information for colleagues seeking support and individuals inquiring about services.

SCL Provider

CCO Veridian
07.2019 - 04.2020
  • Work directly with individuals with disabilities through Supported Community Living program to provider support for them to strive in their community by working toward specific goals while strengthening client social skills.
  • Transported clients to various activities including church and practices, allowing clients to remain involved in their community.

Direct Support Professional

Easter Seals of Iowa
03.2018 - 04.2020
  • Worked to improve and enhance client lives through effective and compassionate care.
  • Provide 48-hour respite care for individuals with disabilities to allow their caregivers a break.
  • Provide clients with a fun, interactive, and safe social environment.
  • Provide various activities and programming such as horse riding and rock wall climbing that clients may not have the opportunity to do outside of respite.
  • Implemented de-escalations strategies as needed to assist clients with managing stress and maintaining safety.
  • Acted as cabin leader to oversee staff and clients, maintain ratios, provide support, etc.

CWES Shift Lead

YSS/Rosedale Shelter
10.2017 - 04.2020
  • Supervise male and female clients ages 10-17 in a Child Welfare Emergency Services shelter.
  • Lead activities and programming, transport clients to appointments, and teach life skills groups.
  • Complete various office duties including intakes/discharges, daily client logs, answering phone calls and completing screening tools.
  • Manage food and kitchen programming
  • Training staff to comply with required practices and guidelines within the program.
  • Communicate with outside individuals and organizations to accept donations and volunteers for the shelter.

Education

High School Diploma -

Maquoketa Valley High School
Delhi, IA

Bachelor of Science - Child, Adult, and Family Services

Iowa State University
Ames, IA

Skills

  • Leadership/management
  • Behavior intervention
  • Client advocacy
  • Clinical documentation
  • Effective communication
  • Team collaboration
  • Staff supervision and training
  • Service coordination
  • Performance evaluation
  • Community outreach
  • Networking
  • Organization and time management

Timeline

Clinical Manager/BHIS Provider

Life Connections
04.2020 - Current

SCL Provider

CCO Veridian
07.2019 - 04.2020

Direct Support Professional

Easter Seals of Iowa
03.2018 - 04.2020

CWES Shift Lead

YSS/Rosedale Shelter
10.2017 - 04.2020

Bachelor of Science - Child, Adult, and Family Services

Iowa State University

High School Diploma -

Maquoketa Valley High School

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Emily Krapfl