Emily Kratchman
105 Box Hill Drive, Cherry Hill,NJ
Summary
Passionate and dependable audio production major with 3 years' experience in customer service in a fast-paced environment. Demonstrates strong communication, problem-solving and collaboration skills. Proficient in Pro Tools and Logic Pro X. Pro Tools and Dante Level 1 & 2 certified. Eager to work with others in a creative, hands-on setting.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
Saxbys Coffee
06.2024 - Current
- Greeted and helped customers with a friendly demeanor to foster a welcoming environment.
- Collaborated and communicated with team members to ensure a swift, efficient shift.
- Managed time effectively to complete a variety of tasks.
Music Instructor and Director
School of Rock
01.2024 - 02.2025
- Developed individualized lesson plans tailored to diverse student needs and skill levels in drums and guitar.
- Facilitated group rehearsals, enhancing knowledge of music fundamentals and promoting musical collaboration among students.
- Utilized various teaching methods and technology to improve student engagement and learning outcomes.
- Communicated with parents after each lesson or rehearsal to ensure student success and allow for any questions or concerns.
Barista
Starbucks
06.2022 - 08.2023
- Communicated and collaborated with colleagues to control lines with quick, efficient service.
- Promoted a welcoming atmosphere by greeting customers in a friendly manner and listening carefully to their requests to improve sales and satisfaction.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel welcome and valued.
Volunteer
Connect Plus Therapy
06.2020 - 08.2021
- Demonstrated adaptability by quickly adjusting to changing circumstances or unforeseen challenges during camp activities.
- Took and followed detailed directions from colleagues.
- Engaged and collaborated with students with special needs.
Education
Bachelor of Arts - Audio Production
American University
Washington, District of Columbia, DC05-2027
High School Diploma -
Cherry Hill High School West
Cherry Hill, NJ06-2023
Skills
- Customer service
- Teamwork and collaboration
- Organizational skills
- Problem-solving
- Adaptive and creative
- Time management
- Strong communication skills
- Ear training expertise
- Proficient in Logic Pro X
- Proficient in Pro Tools
- Proficient in Final Cut Pro
- Proficient in Adobe Premiere Pro
Certification
- Certified in Pro Tools
- Certified in Dante Level 1
- Certified in Dante Level 2
Timeline
Barista
Saxbys Coffee
06.2024 - Current
Music Instructor and Director
School of Rock
01.2024 - 02.2025
Barista
Starbucks
06.2022 - 08.2023
Volunteer
Connect Plus Therapy
06.2020 - 08.2021
Bachelor of Arts - Audio Production
American University
High School Diploma -
Cherry Hill High School West