Emily Kriszt
Cadillac,MI
Summary
Successful Automotive Sales Associate specializing in consulting with customers with unique backgrounds to uncover and meet diverse needs. Resourceful, hardworking and reliable team player.
Overview
10
10
years of professional experience
Work History
Account Manager Relief
Reyes Coca-Cola
Traverse City, MI
01.2023 - Current
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Analyzed client data and identified opportunities for growth.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Listened to customer needs to identify and recommend best products and services.
New Car Sales Consultant
Hines Park Lincoln
Plymouth, MI
07.2017 - 10.2022
- Attributed to the dealership winning the Triple Crown Award, one of the highest awards granted to Lincoln brand dealers.
- Chosen by Lincoln Effortless Sales Experience as their national spokesperson on in-deal technologies to Lincoln National Dealer Conference.
- Processed all sales transactions accurately and in a timely fashion.
- Helped customers select products that best fit their personal needs.
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
- Responded to inquiries from potential customers via email and telephone.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
Service Advisor
Hines Park Lincoln
Plymouth , MI
09.2014 - 07.2017
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
- Appointed Black Label Liaison.
- Contributed to double-digit percentage growth in dealership service satisfaction index.
- Focused on explaining service work to clients and resolving all service issues.
Education
Associate of Science - Elementary Education
University of Phoenix
Tempe, AZ06.2016
Skills
- New car purchases
- Warranty requirements
- Aftermarket products
- Leasing options
- Self-motivated
- Technology features
- Friendly, positive attitude
Timeline
Account Manager Relief
Reyes Coca-Cola
01.2023 - Current
New Car Sales Consultant
Hines Park Lincoln
07.2017 - 10.2022
Service Advisor
Hines Park Lincoln
09.2014 - 07.2017
Associate of Science - Elementary Education
University of Phoenix
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