Emily Kuespert
Indianapolis,IN
Summary
Customer-oriented General Manager with 5 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
5
5
years of professional experience
Work History
General Manager
InTown Suites
05.2023 - Current
- Plan, direct, and coordinate all aspects of hotel property including sta , operations and customer satisfaction
- Monitoring all operations costs, budgets & forecasts
- Implementing new policies and procedures to improve team e ciency.
General Manager
IHG Hotels and Resorts
09.2020 - 04.2023
- Oversee all hotel operations while shaping the e ciency of the work environment
- Develop and allocate resources to sustain budgets
- Ensuring policies and procedures are being followed to retain revenue and maintain company standards.
Operations Manager
IHG Hotels and Resorts
01.2019 - 09.2020
- Supporting in the successful execution of Hotel Operations in all departments
- Strived to continuously improve guest and employee satisfaction and maximize the financial performance of the departments
- Leading a specific team while assisting with the success of property goals
Education
High School -
Riley High School
Associate of Science - Business
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Time Management
- Creativity
- Teamwork
- Communication
- Adaptability
- Collaboration
- Customer Service
- People Management
- Conflict Resolution
- Inventory Control
- OPERA
- Fosse
- Jonas Chorum
- NiteVision
- Client Relations
- Communication Skills
Timeline
General Manager
InTown Suites
05.2023 - Current
General Manager
IHG Hotels and Resorts
09.2020 - 04.2023
Operations Manager
IHG Hotels and Resorts
01.2019 - 09.2020
High School -
Riley High School
Associate of Science - Business
Ivy Tech Community College of Indiana
Similar Profiles
Latoya BarnesLatoya Barnes
Guest Service Representative at InTown SuitesGuest Service Representative at InTown Suites
Aveonnia HendrixAveonnia Hendrix
Housekeeper at Intown SuitesHousekeeper at Intown Suites
Kareem BladesKareem Blades
Property Maintenance Technician at Intown SuitesProperty Maintenance Technician at Intown Suites
David ScottDavid Scott
Property Maintenance Technician at Intown Suites Extended StayProperty Maintenance Technician at Intown Suites Extended Stay
Jordan AndrewsJordan Andrews
Dispatcher at Smile More LoigsticsDispatcher at Smile More Loigstics