Emily Lampron
Pittsfield,MA
Summary
Professional with strong background in management, equipped to drive team success and foster individual growth. Skilled in strategic planning, performance analysis, and motivational techniques. Known for flexibility, reliability, and unwavering focus on achieving results through collaboration and adaptability. Proficient in developing tailored training programs, building rapport, and enhancing team dynamics.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Fashion Coach
Walmart
Pittsfield, MA
10.2025 - Current
- Launched a new operational process for fashion merchandising and held the third highest metrics in the region
- Led team training sessions to enhance employee performance and engagement.
- Maintain total store mindset and ensure all departments are running smoothly
- Managed social media page operations, achieving top 10% national performance.
- Managed digital operations for fashion to ensure compliance with company performance standards.
- Conducted training initiatives across multiple locations to enhance understanding of new fashion operating model.
Food and Consumables Coach
Walmart
Pittsfield, MA
04.2022 - 10.2025
- Oversee total store operations and ensure proper execution on a daily basis
- Holding daily meetings with staff to educate and provide knowledge on store numbers and store focus
- Oversaw scheduling and payroll management to optimize workforce efficiency.
- Prompt response to customer letters to the president
- Ensuring food and consumables features are full and seasonally relevant
- Working with vendors to maintain backroom and sales floor guidelines
- Conducted yearly evaluations to enhance team performance and development.
Digital Supervisor
JCPenney
Holyoke, MA
10.2021 - 04.2022
- Driving credit sales and customer usage
- Running the digital business including picking, packing, and managing the online sales/return desk
- Executing visual changes and maintaining company visual merchandising standards for the home department
- Constant MOD responsibility and total store ownership
- Opening/closing procedures
Store Manager
Rack Room Shoes
Manchester, CT
02.2019 - 10.2021
- Meeting and exceeding company phone & email goals
- Developed weekly schedules per payroll guidelines
- Training staff on Loss Prevention standards and audit compliance
- Receiving and processing shipments
- Executing marketing changes as needed and quarterly merchandise revamps
- Recruit, hire, train, and develop staff
- Create and administered annual performance reviews
- Driving sales with customer first mindset
- Executed semi-annual store inventory assessments to ensure accurate stock levels.
Assistant Manager
Rack Room Shoes
Holyoke, MA
08.2016 - 02.2019
- Meeting company phone & email goals
- Training staff on Loss Prevention standards and audit compliance
- Receiving and processing shipments
- Executing marketing changes
- Recruiting, hiring, and training of new employees
- Driving sales with customer first mindset
- Conduct store inventories multiple times a year
Team Lead
Bath & Body Works
Holyoke, MA
09.2012 - 07.2018
- Maintaining and educating the staff on our customer service standards
- Achieving personal sales goals and metrics
- Training employees on Loss Prevention standards
- Receiving and processing shipments
- Executing visual changes and maintaining company visual merchandising standards
- Payroll monitoring
- Training and recruiting of new employees
Education
High school diploma -
Northampton High School
Northampton, MA01.2012
Skills
- Merchandising
- Social media management
- Basic math
- Schematics
- Planogram implementation
- Loss Prevention
- Customer complaint resolution
- Creativity
- Retail sales
- Customer support
- Order processing
- Workplace safety
- Organizational skills
- Teamwork
- Data entry
- Pricing
- Retail
- Training
- Store Management
- Data reporting
- Customer Service Skills
- Marketing
- Leadership
- Management
- Team development
- Written communication
- Cash Handling
- Retail Management
- Sales
- Microsoft Excel
- Team Building
- Heavy lifting
- Business development
- Recruiting
- Payroll
- Customer relationship building
- Order entry
- Cross-selling
- Community engagement
- Inventory
- Administrative experience
- Managing customer accounts
- Attention to detail
- Phone call management
- Employee relationship building
- Scheduling
Certification
ServSafe food safety certification
Languages
English
Timeline
Fashion Coach
Walmart
10.2025 - Current
Food and Consumables Coach
Walmart
04.2022 - 10.2025
Digital Supervisor
JCPenney
10.2021 - 04.2022
Store Manager
Rack Room Shoes
02.2019 - 10.2021
Assistant Manager
Rack Room Shoes
08.2016 - 02.2019
Team Lead
Bath & Body Works
09.2012 - 07.2018
High school diploma -
Northampton High School