Emily Langlinais
Ambridge,PA
Summary
Dynamic retail professional with extensive experience at Bath & Body Works, excelling in customer service and team motivation. Proven track record in enhancing operational efficiency and driving sales through effective coaching and mentoring. Adept at inventory management and fostering a collaborative work environment, ensuring exceptional customer experiences.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Bath & Body Works
12.2025 - Current
- Assisted in training new staff on product knowledge and customer service techniques.
- Coordinated inventory management processes to optimize stock levels and reduce waste.
- Implemented visual merchandising standards to enhance store presentation and drive sales.
- Developed employee schedules to ensure adequate coverage during peak hours and events.
- Led initiatives to enhance team collaboration, resulting in improved workplace morale and efficiency.
- Developed strong working relationships with staff, fostering a positive work environment.
Caregiver
Caregivers
04.2024 - 12.2025
- Provided compassionate care to individuals with diverse needs, enhancing quality of life.
- Assisted clients with daily living activities, promoting independence and dignity.
- Monitored client health and reported changes to nursing staff for timely interventions.
- Developed and maintained trusting relationships with clients and families for effective communication.
- Advocated for client preferences and rights, ensuring their voices were heard in care decisions.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Assistant Manager
Bath & Body Works
07.2023 - 05.2024
- Streamlined operational workflows to increase productivity and minimize errors during busy periods.
- Analyzed customer feedback to identify areas for improvement in service delivery and product offerings.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Key Holder
Bath & Body Works
09.2019 - 02.2020
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Managed cash register operations, ensuring accuracy in transactions and balancing drawers.
- Stocked merchandise and maintained store presentation standards to optimize visual appeal.
- Trained new associates on store policies, procedures, and customer service techniques.
- Monitored inventory levels, assisting in restocking efforts to prevent stockouts.
Education
High School Diploma -
Catholic High School
New Iberia, LA05.2018
Skills
- Customer service
- Decision-making
- Team motivation
- Retail operations
- Adaptability and flexibility
- Coaching and mentoring
Timeline
Assistant Manager
Bath & Body Works
12.2025 - Current
Caregiver
Caregivers
04.2024 - 12.2025
Assistant Manager
Bath & Body Works
07.2023 - 05.2024
Key Holder
Bath & Body Works
09.2019 - 02.2020
High School Diploma -
Catholic High School