DEMARIO DAVIDSON
Atlanta,GA
Summary
Professional and Army Veteran. Organized and detail-oriented Investigator dedicated to improving efficiency, productivity, and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems. Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.
Overview
7
7
years of professional experience
Work History
Claims Adjuster
State Farm
Richardson, TX
07.2023 - Current
- Examined claims forms and other records to determine insurance coverage.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Prepared summaries of damage, payments, and policy coverage.
- Researched and analyzed policy contracts to verify proper payment of claims.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
Teacher
Duncanville Independent School District
Duncanville, TX
03.2023 - Current
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Supervised learning groups of students in classroom stations.
Banker
Wells Fargo
Dallas, TX
01.2022 - 03.2023
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Opened, closed and updated accounts for customers.
- Provided advice on different bank products and financial options.
- Balanced teller drawers and ATM cash.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services.
- Supervised branch operations and made continuous improvements in each area.
- Checked accounts for fraud and provided law enforcement with relevant details.
- Helped clients protect assets through variety of strategies.
- Built and maintained productive relationships with internal and external C-level executives to facilitate business success.
- Utilized up-to-date information to make effective decisions governing bank operations.
Strategic Communications Intern
Vino Nobile di Montepulciano Consorzio
Montepulciano, Italy
05.2022 - 12.2022
- Developed strong professional relationships by interacting and communicating effectively with wide variety of colleagues and external contacts.
- Developed campaigns to increase public awareness of company and engage customers.
- Prepared social media posts and videos with eye for viral content strategies.
- Proofread and edited materials prepared by all staff to check and correct spelling, grammar and style.
- Developed original content for blog posts and website articles.
- Gathered information on customer opinions and adjusted plans to capitalize on current trends.
- Prepared for public relations presentations and plans by gathering information on business objectives, vision, brand strategy, competition and industry trends.
- Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
- Forged strong media relationships to further public relations goals.
Accounting Manager
United States Army (Pentagon)
11.2018 - 03.2020
- Prepared event communications for special events, took photographs during event, and promoted on web and periodical channels.
- Managed accounting operations, including journal entries, collection efforts, reconciliations, and payroll processing.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Led and directed team members on effective methods, operations, and procedures.
- Controlled purchases and inventory by negotiating prices and contracts with vendors.
- Devised content calendar and created social media content across multiple platforms.
- Prepared or edited organizational publications such as employee newsletters or stockholder reports for internal or external audiences.
- Managed banking reconciliations and monthly balance sheet statements.
- Handled inbound contacts and provided customer service according to departmental policies and procedures.
Culinary Specialist
United States Army
04.2017 - 11.2018
- Prepared and served food to 3500 personnel on average Daily.
- Planned menus and ordered various food stock to provide balanced and nutritious meals.
- Cleaned and maintained areas for food service, storage, preparation, and dining.
- Conducted hourly inspections of food preparation and dining facilities to verify compliance with health and safety regulations.
- Inspected deliveries for accuracy and safety.
- Maintained records and awareness of unique dietary restrictions or allergies of personnel, accommodating needs in meal preparation., continued.
- Established food preparation procedures and guidelines to promote meal consistency and quality.
- Mentored more than 10 kitchen staff at all levels to prepare each for demanding roles.
- Initiated training for Culinary specialists on basic culinary techniques to improve productivity and increase kitchen workflows.
Education
Master of Arts - Integrated Global Communications
Kennesaw State University
Kennesaw, GA12.2022
Graduate Certificate - Digital & Social Media
Kennesaw State University
Kennesaw, GA12.2022
Bachelor of Science - Marketing
Alabama State University
Montgomery, AL05.2016
Skills
- Internal and External Communications
- Speech Writing and Messaging
- Digital Communications
- Social Media Oversight
- Blog Development
- Build Marketing Campaigns
- Write Press Releases
- Professional Business Writing
- Presentation Materials
- Strategy Implementation
Timeline
Claims Adjuster
State Farm
07.2023 - Current
Teacher
Duncanville Independent School District
03.2023 - Current
Strategic Communications Intern
Vino Nobile di Montepulciano Consorzio
05.2022 - 12.2022
Banker
Wells Fargo
01.2022 - 03.2023
Accounting Manager
United States Army (Pentagon)
11.2018 - 03.2020
Culinary Specialist
United States Army
04.2017 - 11.2018
Master of Arts - Integrated Global Communications
Kennesaw State University
Graduate Certificate - Digital & Social Media
Kennesaw State University
Bachelor of Science - Marketing
Alabama State University