Emily Loggins
Ardmore
Summary
Dynamic professional with proven abilities in training new staff and coordinating patient care. Skilled in insurance verification and customer service excellence, contributing to improved patient flow and satisfaction.
Overview
7
7
years of professional experience
Work History
Patient Access Representative - Trainer
Madison Hospital
Madison
07.2024 - Current
- Trained new employees on insurance input systems and registration processes.
- Handled high volume of incoming calls, delivering exceptional customer service.
- Greeted patients and families upon arrival to foster positive experiences.
- Assisted patients in completing necessary forms and documentation efficiently.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Assisted senior staff in implementing process improvements and best practices to streamline operations.
Restaurant Worker
Mildreds Restaurant
Ardmore
10.2019 - 12.2024
- Delivered exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining and kitchen areas consistently.
- Trained new staff on restaurant procedures and service expectations to enhance team performance.
- Assisted in taking orders, preparing food, and delivering food to tables in a timely manner.
- Performed cashier duties such as taking payments, processing credit cards, giving change, and issuing receipts.
Clinical Assistant
Athens primary care
Athens
07.2023 - 07.2024
- Supported healthcare providers during patient examinations and procedures, enhancing patient care delivery.
- Managed patient records using electronic health record systems for accuracy.
- Scheduled appointments and coordinated effective follow-ups for patients.
- Prepared examination rooms, ensuring proper sterilization of instruments.
- Handled insurance verification and billing inquiries with precision.
Education
High School Diploma -
Ardmore High School
Ardmore, AL05-2023
Buisness Administration - Health Care Administration
Calhoun Community College
Tanner, AL04-2026
Skills
- Patient registration and health records management
- Insurance verification
- Medical terminology expertise
- Training delivery
- Customer service excellence
Timeline
Patient Access Representative - Trainer
Madison Hospital
07.2024 - Current
Clinical Assistant
Athens primary care
07.2023 - 07.2024
Restaurant Worker
Mildreds Restaurant
10.2019 - 12.2024
High School Diploma -
Ardmore High School
Buisness Administration - Health Care Administration
Calhoun Community College