Summary

Overview

Work History

Education

Skills

Timeline

Emily Lohrman

Boise,ID

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Overview

2

2

years of professional experience

Work History

Sales Associate

Brandy Melville

02.2024 - 04.2024

Sales Associate

Isabelle's Cabinet

05.2022 - Current

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Engaged with customers to build rapport and loyalty.
Prepared merchandise for sales floor by pricing or tagging.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Answered customer questions about sizing, accessories, and merchandise care.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Bachelor of Science - Nursing

Boise State University

Boise, ID

05.2027

Skills

Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Excellent people skills
Reliable and punctual
Goal-Oriented
Exceptional customer service

Relationship Building
Outgoing Personality
Verbal/written communication
Cash Register Operation
Conflict Resolution
Client Service
Sales expertise
Professional Demeanor

Timeline

Sales Associate

Brandy Melville

02.2024 - 04.2024

Sales Associate

Isabelle's Cabinet

05.2022 - Current

Bachelor of Science - Nursing

Boise State University