Emily Long

Phlebotomist

Carle Bromenn Medical Center

05.2023 - 06.2024

Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Tracked collected specimens by initialing, dating, and noting times of collection.
Stocked phlebotomy cart or carrier with appropriate supplies.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Used personal protective equipment correctly to protect coworkers and patients.
Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
Organized daily work based on collection priority.
Addressed questions and concerns to educate patients on collection process and procedures.
Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Participated in continuing education programs to stay up to date on new technologies and procedures.
Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.