Emily Lopez
Patterson
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Server
The Cheesecake Factory
Sacramento
03.2020 - 01.2024
- Assisted in training new servers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Barista
Starbucks
Sacramento, CA
11.2021 - 07.2022
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Placed orders with suppliers for delivery of products required for daily operations.
- Supported highest standards of conduct and service to support company reputation.
Picker
Amazon
Sacramento, CA
02.2019 - 10.2020
- Inspected product quality prior to packing and shipping out orders.
- Collaborated with team members in order picking processes ensuring efficient workflow.
- Utilized RF scanners to scan products accurately and efficiently.
- Organized goods within the warehouse according to item categories, size or weight.
Education
High School Diploma -
Patterson High School
Patterson, CA05-2019
Associate of Science - Nursing
Modesto Junior College
Modesto, CASkills
- Food Running
- Table Setting
- Food Delivery
- Supply Restocking
- Safe Food Handling
- Guest Engagement
- Effective customer upselling
- POS operation
- FLUENT IN SPANISH
Timeline
Barista
Starbucks
11.2021 - 07.2022
Server
The Cheesecake Factory
03.2020 - 01.2024
Picker
Amazon
02.2019 - 10.2020
High School Diploma -
Patterson High School
Associate of Science - Nursing
Modesto Junior College
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