Emily Lopez
Shawnee,KS
Summary
Outgoing, self-motivated, and reliable individual. Able to learn quickly and a team player that truly enjoys working with others. Seeking employment that will use my communication and analytical skills to assist and aid the organization.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Aldo Shoes
Overland Park, Kansas
08.2024 - Current
- Handled cash and credit card transactions with accuracy and integrity.
- Performed regular stockroom duties, including receiving shipments and organizing back stock.
- Measured customers' feet to recommend the best fit and comfort for various shoe types.
- Participated in visual merchandising, creating appealing displays to attract customers.
- Managed inventory, conducted stock checks, and placed orders to ensure availability of popular shoe sizes and styles.
- Maintained a clean and organized shoe display to ensure easy access and attractive presentation.
- Monitored and reported on sales trends to assist in inventory management and marketing strategies.
- Upsold additional items like socks or insoles to enhance customers' shopping experience.
- Utilized POS systems to process sales transactions, returns, and exchanges efficiently.
- Attended team meetings regularly to stay informed about new products or promotions.
- Computed purchases and received and processed cash or credit payment.
- Maintained cleanliness of the store environment including floors, walls, shelves.
- Placed special orders or called other stores to find desired items for customers.
Store Manager
Piercing Pagoda of Zale
Overland , Kansas
09.2021 - 11.2023
- Mitigated business risks by working closely with staff members and assessing performance.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Selling fine jewelry from gold, silver and platinum.
- Delegated work to staff, setting priorities and goals.
- Supervised daily operations and staff of the jewelry department, including hiring and training new personnel.
- Recruited and trained new employees to meet job requirements.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Cosmetic Beauty Advisor
MAC Cosmetics
Orland Park, KS
02.2018 - 05.2020
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Recommended complementary products based on guest interests or items selected for purchase.
- Making appointments.
- Inventory control.
- Scheduling .
- Training beauty advisors.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Organized store by returning merchandise to proper areas and restocked displays.
- Answered store and merchandise questions and led customers to wanted items.
- Described merchandise and explained use, operation and care.
- Conducted regular stock checks to identify shortages or out-of-stock items.
Education
High School Diploma -
Shawnee Mission Northwest
Lenexa, KS05-2017
Skills
- Flexibility
- Trustworthy
- Natural Leader
- Performance under pressure
- Self-disciplined
- Attention to detail
- Driven
- Product development
- Employee performance reviews
- Problem-Solver
- Adaptability
- Coachable
Timeline
Assistant Store Manager
Aldo Shoes
08.2024 - Current
Store Manager
Piercing Pagoda of Zale
09.2021 - 11.2023
Cosmetic Beauty Advisor
MAC Cosmetics
02.2018 - 05.2020
High School Diploma -
Shawnee Mission Northwest