Emily Loya
McKinney,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure any job position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Server
Mi Cocina
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Hostess Manager
Osaka Hibachi Grill & Sushi Bar
04.2023 - 07.2023
- Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
- Mentored hostess team members, fostering professional growth and strong teamwork.
- Fostered a positive work atmosphere, promoting open communication between staff and management.
- Streamlined reservation process for increased efficiency and improved guest experience.
Receptionist
Tan Factory
01.2023 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
No Degree - Kinesiology
Dallas College Brookhaven
Farmers Branch, TX05.2027
High School Diploma -
Independence High School
Frisco, TX05.2023
Skills
- Fluent Bilingualism
- Exceptional customer service
- Adaptable and Flexible
- Multitasking
- Problem-Solving
Languages
Spanish
Native or Bilingual
Timeline
Server
Mi Cocina
01.2024 - Current
Hostess Manager
Osaka Hibachi Grill & Sushi Bar
04.2023 - 07.2023
Receptionist
Tan Factory
01.2023 - 07.2023
No Degree - Kinesiology
Dallas College Brookhaven
High School Diploma -
Independence High School
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