Samantha Lofland
Amarillo,TX
Summary
Proven track record of excellence at Olive Garden, where I leveraged exceptional customer service and strong multitasking abilities to enhance guest experiences and streamline operations. Fluent in bilingual communication, I significantly contributed to team efficiency and customer satisfaction, achieving a notable increase in repeat clientele. Skilled in cash handling and office administration, I excel in fast-paced environments, driving results and fostering long-term relationships. I'm also not shy nor scared to "put myself out there" when needed.
Overview
1
1
year of professional experience
Work History
Server
Olive Garden
10.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Chiropractic Assistant & Social Media Manager
Align Chiropractic
04.2024 - 07.2024
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
Education
High School Diploma -
Perryton High School
Perryton, TX05.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Cleanliness standards
- Hospitality service expertise
- Office Administration
- Appointment Scheduling
- Fluent Bilingualism
- Fast Learner
- Telephone skills
I love staying active, I'm family oriented and I love enjoying my life with the right people.
Growing up I've played almost every sport there is. Football, basketball, softball, volleyball, & soccer. When I got to Highschool I tried out powerlifting and absolutely fell in love with the sport, and I'm very good at it. I'm a 1x Regional Champ 2x State Runner Up and 1x Pre-National Champ and also a 1x National Runner Up for Powerlifting America. So I love staying active so I can continue the sport. I'm very family oriented. The older I get the more I realize that forever with my family isn't guaranteed so what time I do have with them now is time that I need to cherish with them.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Chiropractic Assistant & Social Media Manager
Align Chiropractic
04.2024 - 07.2024
Server
Olive Garden
10.2023 - Current
High School Diploma -
Perryton High School
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