Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Emily Lozano

Palmdale,CA

Summary

Dynamic Customer Service Representative with a proven track record at Batya Moore Marketing, excelling in outbound communications and enhancing customer engagement. Bilingual in Spanish, I leverage active listening and data entry skills to drive satisfaction and efficiency, consistently achieving high call volumes and fostering strong client relationships.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Batya Moore Marketing
Palmdale, CA
01.2025 - 08.2025
  • Made 100 + outbound calls daily to homeowners offering home improvement and repair services
  • Utilized auto-dialing software and CRM tools to enhance calls efficiency and track customer interactions

Education

No Degree - Nursing

High Desert Medical College
Palmdale, CA
12-2025

Skills

  • Customer service
  • Active listening
  • Bilingual in Spanish
  • Data entry

Timeline

Customer Service Representative

Batya Moore Marketing
01.2025 - 08.2025

No Degree - Nursing

High Desert Medical College
Emily Lozano