Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Lubert

Cullman

Summary

Dedicated customer service professional with experience in high volume call environments, accurate data entry, and providing clear, friendly support to customers. Strong ability to multitask, stay organized, and communicate effectively. Reliable, fast learning, and and committing to creating positive experiences for both customers and teams,

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Playground Solutions
05.2024 - 11.2025

Conduct high volume outbound calls to prospective customers across the United States to generate leads and sales appointments.

Respond to inquiries by providing detailed product knowledge, pricing, and customization options for playground equipment.

Entered and updated customer information, leads, and appointment details with high accuracy.

Maintain organized and detailed digital records to support smooth workflow and follow up processes.

Cashier

Chicken Salad Chick
02.2020 - 03.2024

Processed customer transactions quickly and accurately using a POS system.

Handled cash, card payments, and order corrections while maintaining strong attention to detail.

Kept checkout area clean and organized to support smooth store operations.

Provided customer service by answering questions about menu items and ingredients.

Education

High School Diploma -

Cullman High School
Cullman, AL

Skills

  • Account updating
  • Complaint resolution
  • Call center procedures
  • Computer proficiency
  • Product knowledge
  • Data Entry
  • Money handling
  • Scheduling

Timeline

Customer Service Representative

Playground Solutions
05.2024 - 11.2025

Cashier

Chicken Salad Chick
02.2020 - 03.2024

High School Diploma -

Cullman High School
Emily Lubert