Emily Lucas
KVAT Food City
Virgie,KY
5
years of professional experience
Dynamic Pharmacy Technician with proven expertise at KVAT Food City in medication dispensing and patient confidentiality. Adept at optimizing workflows and enhancing customer satisfaction through effective communication and problem-solving. Skilled in insurance verification and training staff, ensuring operational excellence and compliance with HIPAA standards.
Work History
Pharmacy Technician
4 Years 2 Months- Assisted in dispensing medications accurately and efficiently to customers.
- Maintained inventory levels, ensuring timely restocking of pharmaceutical products.
- Provided exceptional customer service by answering inquiries and offering medication guidance.
- Utilized pharmacy management software to process prescriptions and manage patient records.
- Trained new pharmacy staff on operational procedures and best practices for efficiency.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Cashier/Stock
7 Months- Processed customer transactions accurately and efficiently at point of sale.
- Assisted customers with inquiries, enhancing shopping experience and satisfaction.
- Maintained cleanliness and organization of checkout area to ensure safety standards.
- Handled cash and credit payments, ensuring accurate register balancing at shift end.
- Stocked shelves and organized merchandise displays to promote product visibility.
Education
High School Diploma
Skills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Insurance billing
Answering customer questions
Medication dispensing
Patient confidentiality
Insurance verification
Timeline
Pharmacy Technician
KVAT Food City
08.2022 - CurrentRead More
Cashier/Stock
Family Dollar
01.2022 - 08.2022Read More
Shelby Valley High School
High School Diploma
Read More