Emily Ludwig
Morrow
Summary
Assists with office operations and physician support by gathering patient information and providing direct patient care. Maintained a positive demeanor during patient interactions to enhance satisfaction ratings and promote patient retention. Supported healthcare teams in delivering quality service to patients.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Cincinnati Foot & Ankle
Hamilton
06.2024 - Current
- Assisted in patient intake and medical history documentation to ensure comprehensive records.
- Managed appointment scheduling and follow-ups to optimize patient flow and care coordination.
- Educated patients on foot care practices and post-operative instructions to promote recovery and health maintenance.
- Collaborated with healthcare team members to develop patient care plans tailored to individual needs.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
Neighborhood Health Center
Liberty, IN
08.2021 - 05.2024
- Taught patients about medications, procedures, and care plan instructions.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Direct Support Professional
Choices In Community Living
Eaton, OH
04.2019 - 08.2021
- Assisted disabled clients to support independence and well-being.
- Led patient or group recreational activities for enhanced patient outcomes.
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
Education
Clinical Certificated Medical Assistant -
Ivy Tech Community College
Richmond, IN2021
High School Diploma -
Downers Grove South
Downers Grove, IL06.2014
Skills
- Medical Terminology
- Patient-focused care
- Clinical Documentation
- Direct Patient Care
- Vital signs monitoring
- Compassionate
- Immunization Administration
- Patient scheduling
- Direct patient care
- Clinical documentation
- Procedure assistance
Timeline
Medical Assistant
Cincinnati Foot & Ankle
06.2024 - Current
Medical Assistant
Neighborhood Health Center
08.2021 - 05.2024
Direct Support Professional
Choices In Community Living
04.2019 - 08.2021
Clinical Certificated Medical Assistant -
Ivy Tech Community College
High School Diploma -
Downers Grove South