Dedicated host and server assistant skilled in customer service, team collaboration, and multitasking. Committed to enhancing guest experiences through efficient management and effective communication.
Work History
Host
2 Years 1 Month
Texas Roadhouse | 07.2024 - Current
Greeted and seated guests promptly, ensuring a welcoming atmosphere.
Managed waitlists efficiently to optimize seating and minimize guest wait times.
Communicated effectively with kitchen and service staff to coordinate guest needs.
Handled reservations and special requests, enhancing overall guest experience.
To-Go Server
2 Years 1 Month
Texas Roadhouse | 07.2024 - Current
Delivered exceptional service to customers by efficiently managing to-go orders and coordinating with kitchen staff.
Assisted in training new team members on menu items, service standards, and operational procedures.
Ensured accuracy of orders by double-checking items before packaging for timely delivery.
Streamlined order-taking process, reducing wait times and improving customer satisfaction scores.
Server Assistant
2 Years 1 Month
Texas Roadhouse | 07.2024 - Current
Maintained cleanliness and organization of dining area, ensuring a welcoming environment for guests.