Emily MacFarland
Summary
Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results. Passionate Pet Stylist with 12 years of experience grooming and styling household pets. Kind, gentle professional with in-depth knowledge of handling animals of various breeds, sizes and temperaments. Enthusiastic individual dedicated to health and well-being of pets. Forward-thinking professional offering more than 14 years of experience working for customer service, prioritizing tasks and assessing customer needs. Fantastic communication skills with training in DeafBlind work.
Overview
2
2
years of professional experience
Work History
Pet Stylist
Anoka Pet Stylist
11.2023 - Current
- Assessed pets during check-in and check-out process for lethargy, trembling, excessive panting and resistance to entering salon.
- Selected appropriate shampoos and conditioners for various coat and skin types by discussing concerns, sensitivities and allergies with pet owners.
- Sterilized grooming and styling area, tools and implement by using antibacterial soap and rubbing alcohol.
- Groomed 12 dogs and cats per week, using various tools such as sheers, nail clippers, blades, brushes and de-matting and de-shedding combs.
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Educated visitors and staff on proper animal care and handling.
SSP
Deaf Blind Services Of Minnesota, LLC
06.2023 - Current
- Provides transportation for clients.
- Human guiding
- Environmental, visual, and auditory descriptions.
- Facilitates communications with others.
Pet Stylist
Haute Dog Spa
04.2022 - 10.2023
- Assessed pets during check-in and check-out process for lethargy, trembling, excessive panting and resistance to entering salon.
- Selected appropriate shampoos and conditioners for various coat and skin types by discussing concerns, sensitivities and allergies with pet owners.
- Sterilized grooming and styling area, tools and implement by using antibacterial soap and rubbing alcohol.
- Groomed 24 dogs and cats per week, using various tools such as sheers, nail clippers, blades, brushes and de-matting and de-shedding combs.
- Used [Software] to maintain animal behavior, health and care records.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Educated visitors and staff on proper animal care and handling.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
Education
Bachelor of Science - ASL Interpreting
St. Catherine's University
Saint Paul12.2024
Skills
- Multitasking Capabilities
- Patience and Empathy
- Adaptability
- Time Management
- Decision Making
- Critical Thinking
- Customer Service
- Deaf Culture Awareness
- Confidentiality Maintenance
- Ethical Decision-Making
- Typing Skills
Volunteer
Experience within the Deaf Community by volunteering at Charles Thompson Hall (Deaf Community Club House), State Fair Interpreting, and volunteering within the Interpreting Program at St. Catherine's University.
Timeline
Pet Stylist
Anoka Pet Stylist
11.2023 - Current
SSP
Deaf Blind Services Of Minnesota, LLC
06.2023 - Current
Pet Stylist
Haute Dog Spa
04.2022 - 10.2023
Bachelor of Science - ASL Interpreting
St. Catherine's University
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