Emily Martin
The Bronx,NY
Summary
Dedicated professional with strong customer service skills, organizational skills, and time management. Adept at managing fast-paced environments and ensuring smooth operations through effective communication and teamwork.
Overview
3
3
years of professional experience
Work History
Receptionist
Elite Amenity Management
The Bronx, New York
12.2024 - Current
- Greeted visitors and dealt with any questions or inquiries in an efficient manner.
- Maintained organized front desk area for smooth operations.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Server/Bartender
Smithfield Hall
Manhattan, New York
03.2023 - 07.2024
- Took and processed food and beverage orders with accuracy.
- Handled a fast-paced environment with efficient and satisfactory customer service.
- Handled cash and processed payments using point-of-sale system reliably.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Assisted in training new servers and bartenders.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Education
High School Diploma -
Riverdale Kingsbridge
The Bronx, NY06-2021
Skills
- Cash handling
- Point of sale
- Alcohol compliance
- Customer relationship management
- Team collaboration
- Effective communication
- Problem solving
- Time management
Timeline
Receptionist
Elite Amenity Management
12.2024 - Current
Server/Bartender
Smithfield Hall
03.2023 - 07.2024
High School Diploma -
Riverdale Kingsbridge
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