Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emily Martinez

North Weymouth,MA

Summary

Dynamic Sales Associate with a proven track record at Nordstrom, excelling in customer service and teamwork. Skilled in efficiently managing cash transactions and enhancing store visual appeal, fostering strong customer relationships that drive repeat business. Adept at assessing customer needs and maintaining composure in high-pressure situations.

Overview

3
3
years of professional experience

Work History

Sales Associate

Nordstrom
09.2022 - 04.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Weymouth High School
Weymouth, MA
05.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Store opening and closing
  • Customer needs assessment

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Nordstrom
09.2022 - 04.2025

Weymouth High School

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