Emily Mata
Delano,CA
Summary
Proven Associate at In-N-Out Burger and Receptionist at A P Bookkeeping, excelling in customer service and cash handling, I enhanced customer satisfaction through meticulous attention to detail and adept issue resolution. Leveraging time management and interpersonal skills, I fostered a welcoming environment, significantly contributing to the companies success'.
Overview
3
3
years of professional experience
Work History
Associate
In-N-Out Burger
03.2023 - Current
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed efficient cash register operations.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Engaged in friendly conversation with customer to better uncover individual needs.
Receptionist
A P Bookkeeping
06.2023 - 08.2023
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Bachelor - Political Science
California State University Bakersfield
Bakersfield05-2027
High School Diploma -
Cesar E. Chavez High School
Delano, CA06-2024
Skills
- Customer Service
- Time Management
- Attention to Detail
- Customer Interaction
- Finance Handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
A P Bookkeeping
06.2023 - 08.2023
Associate
In-N-Out Burger
03.2023 - Current
Bachelor - Political Science
California State University Bakersfield
High School Diploma -
Cesar E. Chavez High School