Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Emily McGaughey

Edmonds,WA

Summary

Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

My current goal is to find a position in the assisted living/retirement community industry because I have a passion for working with seniors!

Overview

7
7
years of professional experience

Work History

Office Manager

Northwest Electric & Solar
03.2025 - Current
  • Oversee daily operations to ensure efficiency and productivity
  • Currently reviewing and revising office policies and procedures to ensure they are compliant with state and industry laws and guidelines.

Assistant Executive Director

Chateau Retirement Communities
05.2023 - 03.2025
  • Worked directly with the Executive Director and C-suite executives on marketing initiatives process improvement projects
  • Responsible for outbound communication to residents and family members regarding financial matters, community-wide projects and daily correspondence as needed
  • Monitored deadlines and ensured completion of projects in multiple departments
  • Provided exceptional customer service to residents, and family members addressing inquiries and resolving issues in a professional manner
  • Provided leadership in developing long-term goals and objectives for sustainable growth
  • Collaborated with HR department on employee engagement initiatives such as organizing team-building activities or recognition programs
  • Solely responsible for Accounts Receivable for the building, including management of rent payments for almost 300 residents.

Litigation Practice Management Specialist

Davis Wright Tremaine LLP
10.2021 - 05.2023
  • Regularly prepared external marketing materials for potential representation of new client companies
  • Worked directly with Practice Group Chairs on strategic planning initiatives
  • Organized meetings for attorneys to encourage business development opportunities for our branches across the globe
  • Analyzed financial data for groups of over 120 litigation attorneys and presented my findings monthly.

Legal Assistant

Dorsey & Whitney LLP
07.2019 - 10.2021
  • Managed calendars for two law firm partners including facilitating travel, coordinating international meetings, and participating in virtual appointments during the COVID outbreak
  • Acted as the first point of contact for the Trust & Estate group
  • Prepared and maintained client files containing sensitive financial information
  • Prepared and revised various estate planning documents for attorney review.

Executive Assistant

Village Concepts
06.2018 - 06.2019
  • Prepared employee and resident files for state inspection and liaised with auditors during inspections
  • Created and maintained a new organizational system for employee and resident records
  • Improved office efficiency and enhanced productivity by effectively collaborating with all department managers and holding meetings to discuss action-plans for upcoming events
  • Maintained strong relationships with the residents and family members to ensure customer satisfaction.

Education

Bachelor's Degree - Interdisciplinary Arts

University of Washington
Seattle, WA
01.2017

Skills

  • Customer service
  • Executive support
  • Project management
  • Team supervision
  • Conflict resolution
  • Organizational skills
  • Office management
  • Policy development
  • Invoicing & billing
  • Event coordination
  • Microsoft Office Suite

Timeline

Office Manager

Northwest Electric & Solar
03.2025 - Current

Assistant Executive Director

Chateau Retirement Communities
05.2023 - 03.2025

Litigation Practice Management Specialist

Davis Wright Tremaine LLP
10.2021 - 05.2023

Legal Assistant

Dorsey & Whitney LLP
07.2019 - 10.2021

Executive Assistant

Village Concepts
06.2018 - 06.2019

Bachelor's Degree - Interdisciplinary Arts

University of Washington

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Emily McGaughey