Hi, I’m
Emily Mcmillan
Tacoma,WA
Summary
Motivated Barista with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on any added responsibilities to meet team goals.
Overview
5
years of professional experience
Work History
Starbucks
Barista
10.2019 - Current
Job overview
- Pleasantly interact with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Set and achieved goals for professional development and advancement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Rogers High SchoolPuyallup, WA
High School Diploma
06.2021
Pierce CollegePuyallup, WA
Associate Degree
06.2021
Skills
- Coffee and Tea Preparation
- Stocking Supplies and Retail Products
- Customer Retention
- Food Serving and Preparation
- Product Advertising
- Menu Memorization
- Equipment and Store Cleaning
- Hospitality and Professionalism
- Communications Strategies
- Safe Work Practices
- Ability to Adapt
- Exceptional Customer Service
- Valid Food Handlers Certification
- Coffee Machine Demonstrations
Timeline
Barista
Starbucks
10.2019 - Current
Rogers High School
High School Diploma
Pierce College
Associate Degree
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