Emily Meloche
Westland,MI
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Server
Paison Inc.
05.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Chilis's Bar and Grill
12.2022 - 08.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Ensured that each guest was served courteously, quickly, and efficiently.
Office Assistant
Qualified Construction Company
06.2022 - 09.2022
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained an organized filing system of paper documents and electronic files.
Education
High School Diploma -
Livonia Franklin High School
05-2024
Bachelor of Science - Political Science: Public Law
Western Michigan University
Kalamazoo, MI04-2028
Skills
- Team member support
- Guest Engagement
- Sales Techniques
- Server training
- High-volume dining
- Relationship Management
- Cash Handling
- Exceptional customer service
- Positive and professional
- Strong Work Ethic
- Call handling
- Bookkeeping
- Data Entry
- Expense Reporting
- Calendar Management
- Menu memorization
- Memory retention
- Customer service
Affiliations
- Volunteer cheer coach
- National Honor Society
Languages
French
Limited
Timeline
Server
Paison Inc.
05.2025 - Current
Server
Chilis's Bar and Grill
12.2022 - 08.2024
Office Assistant
Qualified Construction Company
06.2022 - 09.2022
High School Diploma -
Livonia Franklin High School
Bachelor of Science - Political Science: Public Law
Western Michigan University
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