Emily Mendoza
Manor,TX
Summary
Reliable and compassionate professional with 4+ years of combined experience in healthcare and retail environments. Proven ability to deliver excellent customer service, provide personal care with empathy, and manage multiple responsibilities in fast-paced settings. Experienced in in-home caregiving, point-of-sale operations, order fulfillment, and inventory management. Strong communication skills, attention to detail, and a consistent record of dependability and teamwork.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Home Health Aide
A&M Home Health Agency LLC
Edinburg, TX
12.2020 - 07.2022
- Monitored vital signs and administered medications to maintain patient health.
- Communicated significant health changes to family members and healthcare providers.
- Delivered individualized in-home care for elderly and disabled clients, facilitating daily living activities.
- Assisted clients with essential tasks including bathing, dressing, grooming, toileting, and mobility support.
Team Member
Church’s Chicken
Weslaco, TX
01.2022 - 10.2022
- Maintained cleanliness and organization of work areas to ensure a safe environment.
- Assisted in training new staff on operational procedures and customer interaction best practices.
- Provided exceptional customer service by efficiently managing orders and addressing inquiries.
Cashier & Customer Service, Personal Shopper, Stocking
Walmart
Donna, TX
11.2022 - 04.2025
- Restocked shelves, rotated inventory, and maintained store cleanliness to ensure product availability and safety compliance.
- Fulfilled online grocery and general merchandise orders as a Personal Shopper, consistently meeting speed and accuracy targets.
- Delivered high-quality customer service across multiple roles, assisting 100+ customers daily with purchases, inquiries, and order pickups.
Server, To-Go Server, Bartender
Longhorns Steakhouse
Weslaco, TX
05.2025 - 08.2025
- Maintained accurate knowledge of menu items and daily specials for effective guest recommendations.
- Delivered exceptional customer service in fast-paced dining environment.
- Implemented upselling techniques that increased average check amounts through strategic product recommendations.
Education
High School Diploma - undefined
Progreso High School
Progreso, TX05.2020
Associates Degree - undefined
South Texas College
McAllen, TX05.2022
Skills
- Customer service
- Patient care
- Communication (verbal & written)
- Service Delivery
- Heavy lifting
- Microsoft Office (Word, Excel, PowerPoint)
- Point-of-Sales (POS) Systems
- Leadership
- Shipping & receiving
- Sales Techniques
Languages
English
Spanish
Certification
American Red Cross
Adult First Aid/CPR/AED
Timeline
Server, To-Go Server, Bartender
Longhorns Steakhouse
05.2025 - 08.2025
Cashier & Customer Service, Personal Shopper, Stocking
Walmart
11.2022 - 04.2025
Team Member
Church’s Chicken
01.2022 - 10.2022
Home Health Aide
A&M Home Health Agency LLC
12.2020 - 07.2022
High School Diploma - undefined
Progreso High School
Associates Degree - undefined
South Texas College