Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emily Meza Elias

Vacaville,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling.

Overview

5
5
years of professional experience

Work History

Jewelry Consultant/key holder

Zales Outlet
03.2021 - Current
  • Provide consulting to customers in the selection of jewelry and accessories, handling each transaction efficiently and accurately
  • Conduct thorough inspections and cleanings of jewelry items to evaluate expected durability and quality
  • Provide information regarding extended service plans and financing options
  • Assisting my manager with training of all new and current personnel
  • Follow up with clients via thank you notes, notification of special events, and phone calls to drive business
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Seasonal sales associate

Kohl's
09.2020 - 12.2020
  • Anticipated customers' needs and provided them with high quality service while upholding brand standards
  • Handled all delegated tasks, including working in various departments to keep it neat and orderly, stocking departments and assisting customers with online pickup orders and returns
  • Improved operations by working with team members and customers to find workable solutions
  • Earned reputation for good attendance and hard work
  • Ensure complete adherence to company policies, procedures, and standards, including inventory control, workplace safety, and loss prevention.

Cashier

Viva Supermarket
11.2018 - 06.2019
  • Meticulously handled system transactions including credit, cash, to ensure correct cash flow
  • Provided exceptional customer service to 200-500 customers per shift
  • Regularly ensured all shelves and displays were properly stocked in a neat and orderly fashion.

Education

High School Diploma -

Dixon High School

Skills

  • Problem solving, organization and time management, Microsoft word, Gemscope, Concierge, Mywork, Prioritization, Teamwork,

Languages

Spanish
Native or Bilingual

Timeline

Jewelry Consultant/key holder

Zales Outlet
03.2021 - Current

Seasonal sales associate

Kohl's
09.2020 - 12.2020

Cashier

Viva Supermarket
11.2018 - 06.2019

High School Diploma -

Dixon High School

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Emily Meza Elias