EMILY MILLER
Imperial,MO
Summary
Dynamic Inside Sales Representative with unmatched reasoning ability and exceptional communication skills. Recognized for achieving and surpassing monthly sales targets through proactive customer engagement and strategic problem-solving. Demonstrates strong leadership in team settings while maintaining a focus on delivering outstanding customer service. Aiming to leverage expertise in sales to drive company growth and enhance client relationships.
Overview
3
3
years of professional experience
Work History
Inside Sales Representative
World Wide Technology, Inc.
Maryland Heights, Missouri
12.2023 - Current
- Worked in conjunction with outside sales representatives to maintain and grow product sales.
- Collaborated with team members to determine strategic sales approaches.
- Managed multiple sales projects simultaneously and met deadlines.
- Developed and maintained strong relationships with existing clients to ensure repeat business.
- Collaborated with other departments to ensure successful implementation of sales initiatives.
- Responded promptly to customer inquiries and resolved issues to ensure customer satisfaction.
- Provided accurate quotes to customers and managed quote submissions using CHESS.
- Handled phone payments, processed orders, and monitored delivery status.
INSIDE SALES SPECIALIST/ RENTAL COORDINATOR
Fabick Cat
Fenton, Missouri
01.2022 - 12.2023
- Received and screened a high volume of internal and external communications including email, mail, and phone calls
- Delivered quality customer service in a professional manner while managing multiple tasks
- Prepared rental contracts, processed rental terminations and exchange requests
- Processed all equipment rental invoicing and crediting
- Coordinated activities from all deliveries, pickups, and transfers to and from customers
- Developed strong, professional relationships with customers and outside salesmen by initiating and collaborating exemplary service and engagement
- Directed and coordinated the movement of all rental equipment and ensured that equipment movements were documented
- Successfully managed and dispatched delivery trucks and coordinated with other sales experts to ensure equipment arrived promptly and satisfied customers
- Handled logistics and had equipment delivered promptly and efficiently while managing several haulers at once
Education
Bachelor of Arts - Mass Communications, Applied Communication Studies
Southern Illinois University Edwardsville
Edwardsville, IL05.2021
Skills
- Microsoft Office Proficiency
- Excel Data Analysis
- Team management
- Collaborative Team Member
- Proficient in Multitasking
- Meticulous Attention to Detail
- Structured Workflow Management
- Customer Relationship Management
- Customer service
- Effective Communication
- Email and phone etiquette
- Superior organizational skills
Timeline
Inside Sales Representative
World Wide Technology, Inc.
12.2023 - Current
INSIDE SALES SPECIALIST/ RENTAL COORDINATOR
Fabick Cat
01.2022 - 12.2023
Bachelor of Arts - Mass Communications, Applied Communication Studies
Southern Illinois University Edwardsville
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