Taylor Ingham
East Pittsburgh,PA
Summary
Efficient Human Resources Assistant performs variety of clerical and technical support services for HR department. Supports pre-employment, staffing and on-boarding processes and troubleshoots issues to meet company needs. Exhibits high level of discretion to handle sensitive and confidential information.
Overview
3
3
years of professional experience
Work History
Inside Sales Representative
E-tank
Massillon, OH
03.2023 - Current
- Organized and maintained filing systems for documents and records.
- Provided administrative support to senior management team.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Compiled data into spreadsheets for analysis or reporting purposes.
- Assisted with event planning activities such as inner office engagement.
- Created agendas for meetings, took meeting minutes, distributed notes to attendees afterwards.
- Proofread documents prior to distribution to ensure accuracy of content.
- Coordinated special projects as assigned by management staff.
Customer Service Representative
Akrochem
Fairlawn, OH
04.2021 - 02.2023
- Performed data entry tasks in a timely fashion, ensuring accuracy of all records entered into the system.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Developed effective filing systems for easy retrieval of information when needed.
- Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Education
Associate of Applied Science - Human Resources Development
Herzing University
Akron, OH04-2024
Associate of Applied Science - Human Resources Management
Stark State College
Canton, OH05-2021
Skills
- Organizational Development
- Administrative Support
- Conflict Management
- Team Player
- Legal Compliance
- Employee Relations
- Recordkeeping
- Microsoft Office proficiency
- Google Drive
- Team building
- Scheduling expertise
- Office Administration
- Computer Literacy
- Information Security
- Data Entry
- Call Management
- Complaint resolution
- Documentation
- Typing proficiency
- De-Escalation Techniques
- Tactful and diplomatic
- Senior leadership support
- Positive and professional
- Interpersonal Skills
- Great active listening skills
Timeline
Inside Sales Representative
E-tank
03.2023 - Current
Customer Service Representative
Akrochem
04.2021 - 02.2023
Associate of Applied Science - Human Resources Development
Herzing University
Associate of Applied Science - Human Resources Management
Stark State College
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