Sarah Obzut
Norton Shores
Summary
Dynamic sales and operations leader with a proven track record at The Nautical Needle, excelling in key relationship management and revenue growth. Expert in fiscal oversight and organizational development, leveraging advanced Excel skills to optimize financial planning and enhance operational efficiency. Committed to driving measurable results through strategic planning and exceptional customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Advantage Solutions
02.2025 - Current
- Streamlined high‑volume retailer calls while ensuring precise data entry and delivering seamless customer support.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Recorded accurate and efficient records in customer database.
Chief Operating Officer
The Nautical Needle
01.2011 - 02.2025
- Directed daily operations while managing and training 10+ employees over 5+ years, ensuring team performance and professional growth.
- Secured new client accounts, led onboarding, and maintained long‑term relationships through proactive communication and elevated customer service.
- Prepared financial estimates, negotiated pricing, and resolved customer concerns with professionalism to drive loyalty and repeat business.
- Leveraged Microsoft Excel to oversee inventory and analyze payroll data; utilized QuickBooks for vendor, payroll, and expense management.
- Applied advanced knowledge from a Business Budgeting certification to optimize financial planning, expense control, and revenue forecasting.
- Coordinated vendor relations, procurement, and scheduling to maintain seamless business operations.
- Created and implemented digital and in‑house business operations to streamline workflows, enhance efficiency, and drive measurable business results.
Education
High School Diploma -
Zeeland West High School
ZeelandSkills
- Key relationship management
- Order management
- Revenue growth
- Fiscal oversight
- Planning and execution
- Organizational development
Certification
Business Budgeting 101
Timeline
Inside Sales Representative
Advantage Solutions
02.2025 - Current
Chief Operating Officer
The Nautical Needle
01.2011 - 02.2025
High School Diploma -
Zeeland West High School