Emily Miller
Las Vegas,NV
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced as an Assistant Manager at Einstein Bagels. Proven ability to enhance customer engagement and streamline operations, while fostering teamwork and collaboration. Adept at training staff and maintaining high standards of service, ensuring a positive experience for all customers.
Overview
11
11
years of professional experience
Work History
Homemaker
Self Employed Services
04.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Barista, Cashier
Bad Owl Coffee Roasters
08.2018 - 02.2020
- Prepared high-quality coffee beverages following established recipes and standards.
- Operated espresso machines and coffee grinders with precision and care.
- Maintained cleanliness and organization of workspace to ensure safety and efficiency.
- Engaged with customers to provide exceptional service and product recommendations.
Assistant Manager
Einstein Bagels
07.2014 - 08.2017
- Supported daily operations by coordinating staff schedules and ensuring adequate coverage during peak hours.
- Assisted in training new employees on customer service protocols and food safety standards.
- Monitored inventory levels and placed orders to maintain stock of essential supplies and ingredients.
- Collaborated with management to implement promotional campaigns, enhancing customer engagement and sales.
Education
Associates - General Studies
UNLV
Las Vegas, NV05.2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Homemaker
Self Employed Services
04.2020 - Current
Barista, Cashier
Bad Owl Coffee Roasters
08.2018 - 02.2020
Assistant Manager
Einstein Bagels
07.2014 - 08.2017
Associates - General Studies
UNLV