Emily Mora
Louisburg,NC
Summary
Candidate eager to secure entry level CNA position that offers professional challenges and the opportunity to utilize interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously and review team tasks to assure quality patient care. Historically recognized as a reliable student and shift leader with two years of experience in quick service industry and constantly recognized for hard work, attention to detail and goal achievement. Additionally, dedicated to providing the highest standard of service and creating a warm and welcoming environment for customers.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
Shift Leader
Kathy Smith
11.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Diploma Pending -
Louisburg High School
Louisburg, NC06.2024
Skills
- Shift Paperwork Completion
- Customer Service Management
- Cash Handling
- Team Collaboration and Leadership
- Team Leadership
- Drawer Assignments
- Sales and upselling
- Task prioritization
- Safety Processes and Procedures
- Inventory Counts
Certification
- CNA - Certified Nurse Assistant
- OSHA Certification
- Stop the bleed Certification
- CPR Certification
Languages
Spanish
Native or Bilingual
Timeline
Shift Leader
Kathy Smith
11.2021 - Current
Diploma Pending -
Louisburg High School
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