Emily Mrvica
Gainesville,FL
Summary
Motivated and personable with strong customer service experience in fast-paced environments. Known for reliability, clear communication, and building positive customer relationships. Skilled in multitasking, organization, and problem-solving, with a focus on delivering efficient, high-quality service. A team-oriented contributor who adapts quickly and consistently works to improve skills and performance.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks Coffee Co.
06.2024 - Current
- Delivered exceptional customer service, encouraging repeat visits and customer retention.
- Trained new baristas, improving service speed and customer satisfaction.
- Conducted coffee tastings, educating customers and strengthening brand loyalty.
- Utilized POS systems, streamlining order processing and payment.
- Maintained cleanliness and organization, ensuring a welcoming environment.
Education
Associate of Arts - Film Studies
Santa Fe College
Gainesville, FL12-2027
High School -
Columbia High School
Lake City, FL05-2025
Skills
- Customer service
- Problem-solving
- Conflict resolution
- Team player
- Personable
- Reliable
- Organized
- Flexible
Timeline
Barista
Starbucks Coffee Co.
06.2024 - Current
Associate of Arts - Film Studies
Santa Fe College
High School -
Columbia High School