Emily Murphy
American Fork,UT
Summary
Experienced in work environments requiring professional communication, active listening, and maintaining attention to detail. Developed the skill to provide exceptional customer service to ensure position customer experiences and outcomes. Recently graduated with a Bachelors in Science with a focus on Sustainability.
Overview
6
6
years of professional experience
Work History
Apparel Associate
Dicks Sporting Goods
10.2023 - Current
- Greeted and interacted with customers to assist in selecting and locating merchandise
- Kept a neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Displayed and organized products in store to help customers locate products easily.
Assistant Preschool Teacher
YMCA Of MEWSA
09.2020 - 10.2023
- Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson.
- Served as a positive role model for students, demonstrating professionalism, empathy, and enthusiasm in all interactions.
- Enhanced student engagement by incorporating interactive activities and hands-on learning experiences.
- Welcoming new parents and facilitating strong parent-teacher relationships through regular communication about student progress and goals.
Intern
Municipality Of Paterson
03.2022 - 05.2022
- Marketing and promotional material development
- Powerpoint development and presentation
- Analyzation of customer feedback
- Customer service strategist
Server
Mulberry Street Restaurant
02.2018 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Sustainability Science
Montclair State
Montclair, NJ05.2024
Associate of Arts -
Middlesex County College
Edison, NJ05.2021
Skills
- Payment Processing
- Active Listening
- Customer Relations
- Excel and Microsoft Powerpoint
- Critical Thinking
- Communication
- Documentation
Timeline
Apparel Associate
Dicks Sporting Goods
10.2023 - Current
Intern
Municipality Of Paterson
03.2022 - 05.2022
Assistant Preschool Teacher
YMCA Of MEWSA
09.2020 - 10.2023
Server
Mulberry Street Restaurant
02.2018 - 03.2020
Bachelor of Science - Sustainability Science
Montclair State
Associate of Arts -
Middlesex County College
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