Summary
Overview
Work History
Education
Skills
Extracurriculars
Clinical Sites
Timeline
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Emily Northam

Albuquerque,NM

Summary

Hardworking and high-energy individual searching for a hospital that facilitates the transition from new graduate to a healthily confident nurse. Collaborates professionally with individuals from broad array of backgrounds and cultures.

Overview

6
6
years of professional experience

Work History

Server, Bartender, Trainer

Red Robin
Albuquerque, New Mexico
05.2017 - 01.2021
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Efficiently and accurately served and bartended during periods of upwards of $1,500 in sales.
  • Recognized and tapped talented staff to fill key positions and maximize productivity.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Cultivated warm relationships with regular customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Carhop, Crew Leader

Sonics Drive In
Blanchard, Oklahoma
04.2015 - 08.2016
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Minimized customer wait times by 4 minutes.
  • Monitored team members to verify work quality and address concerns.
  • Trained employees in time management and proper ways to complete job duties.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.

Merchandiser

Sears
Norman, Oklahoma
10.2014 - 04.2015
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.

Education

Associate of Applied Science - Nursing

Central New Mexico Community College
Albuquerque, NM
04.2022

Associate of Science - Biology

Oklahoma City Community College
Oklahoma City, Oklahoma
12.2017

High School Diploma -

Tri-City Home Educators
Tri-City, Oklahoma
12.2014

Skills

  • Customer Service and Rapport
  • Team Player
  • High-Volume Dining
  • Cool Under Pressure
  • High-Energy and Stamina
  • Epic Systems
  • Time Management
  • Conflict and Complaint Resolution
  • Anticipating Needs
  • Active Listening
  • Natural Leadership
  • Contamination Prevention

Extracurriculars

  • Proves involvement in the community through volunteering in local elections, maintaining membership in Central New Mexico Community College's Student Nurse's Association, and receiving certificates for volunteering for food drives and the 2021 Nursing Excellence Awards
  • Proves dedication to continued eduction by obtaining 8 hours and 20 minutes of Continuing Education Credits by attending the 14th Annual Southwest Nephrology Symposium
  • Proves a passion for leadership and organization by spearheading the Pinning Ceremony Planning Committee for the April 2022 graduating class of Central New Mexico Community College's Nursing Program

Clinical Sites

  • Veterans Affairs Hospital - Preoperative Care Unit
  • Veterans Affairs Hospital - Operating Room
  • Presbyterian Hospital - Cardiac Unit
  • Presbyterian Rust Medical Center - Progressive Care Unit
  • Presbyterian Hospital - Neurology Unit
  • New Mexico Department of Health - COVID-19 Vaccination Clinic

Timeline

Server, Bartender, Trainer

Red Robin
05.2017 - 01.2021

Carhop, Crew Leader

Sonics Drive In
04.2015 - 08.2016

Merchandiser

Sears
10.2014 - 04.2015

Associate of Applied Science - Nursing

Central New Mexico Community College

Associate of Science - Biology

Oklahoma City Community College

High School Diploma -

Tri-City Home Educators

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Emily Northam