Emily Norton
Provo,Utah
Summary
Dedicated individual committed to providing optimal patient care and support while assisting medical staff with meeting critical needs. Skilled in collecting specimens, cleaning rooms and managing dietary needs. Excellent communication and organizational skills combined with dependable, forward-thinking approach.
Overview
6
6
years of professional experience
Work History
Critical Care Technician
Utah Valley Emergency Department
Provo, UT
06.2022 - Current
- Assisted nurses in critical care units by monitoring vital signs and providing patient care.
- Performed basic duties, such as taking temperatures, pulse, respiration rate, blood pressure and other vital signs.
- Maintained accurate records of patient's condition and treatment, documenting all observations in electronic medical records system.
- Responded quickly to emergency situations involving life-threatening conditions such as cardiac arrests or respiratory failure.
- Collected specimens for laboratory testing per physician order using appropriate techniques.
- Carried out daily rounds on assigned patients ensuring that they are comfortable at all times .
Psychiatric Technician
Intermountain Healthcare
Provo, UT
01.2021 - 06.2022
- Effectively managed daily charting for each patient.
- Communicated with clients and families effectively building lasting relationships.
- Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
- Identified and addressed individual mental health challenges to support patients.
- Provided excellent service to patients through personable communication.
- Documented patient interactions in compliance with HIPAA requirements.
- Documented observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
Certified Nursing Assistant
Heritage Care Center
American Fork, UT
08.2020 - 11.2020
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Landscaper
Michelle Anderson
San Diego, CA
04.2020 - 08.2020
- Removed and properly disposed of debris to maintain worksite safety.
- Cleared pathways of overgrowth, debris and snow to reduce hazards.
- Arranged shrubs and flowers to create landscape effects.
- Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Checked machinery and performed routine maintenance to prevent malfunction.
- Prepared soil and gardens to plant with mulch and sod.
Administrative Assistant
Triana Medical Supply
La Mesa, CA
08.2018 - 08.2019
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
- Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Prepared packages for shipment by generating invoices and setting up courier deliveries.
Education
Bachelor - Nursing
Provo College
Provo, UT12-2024
Capstone
Utah Valley Emergency Department
Provo, UT05-2024
High School Diploma -
Helix High School
La Mesa, CA06.2019
Skills
- Team building
- Relationship development
- Problem resolution
- Organization
- Team management
- Customer service
- Administrative support
- Process improvement
Timeline
Critical Care Technician
Utah Valley Emergency Department
06.2022 - Current
Psychiatric Technician
Intermountain Healthcare
01.2021 - 06.2022
Certified Nursing Assistant
Heritage Care Center
08.2020 - 11.2020
Landscaper
Michelle Anderson
04.2020 - 08.2020
Administrative Assistant
Triana Medical Supply
08.2018 - 08.2019
High School Diploma -
Helix High School
Bachelor - Nursing
Provo College
Capstone
Utah Valley Emergency Department
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