Emily Oberoi
Tumwater,WA
Summary
Skilled and professional customer service and data management expert with with over three decades in the public facing service industry.
Overview
8
8
years of professional experience
Work History
Licensed Real Estate Agent
Realty One- Group Bold
Olympia, WA
03.2022 - Current
- Assist the public with their residential purchase and sale transactions.
- Write legally binding contracts for residential sales.
- Utilized high skill level of communication to create a connection with clients, empathize and problem solve through de-escalation tactics.
- Routinely utilized multiple data management systems for contract storage and organization.
- Responsible for continual data entry and data management.
Licensed Residential Real Estate Agent
EXp Realty, LLC
Lacey, WA
06.2020 - 02.2023
- Oversaw real estate contracts to carry out real estate transactions.
- Negotiated with fair yet firm communication to successfully fulfill the needs of the client.
- Managed contractual timelines via continuous verbal and written communication.
- Cultivated and maintained relationships with thoughtful dialogue and empathetic listening.
Licensed Real Estate Agent
Van Dorm Realty
Olympia, WA
02.2018 - 03.2020
- Negotiated, facilitated, and managed real estate transactions.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Tailored communication style to meet diverse client needs, building trust and rapport.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Communicated with clients to understand property needs and preferences.
Education
Bachelor Of Communication Studies - Digital Communications And Media
Portland State University
Portland, ORSkills
- Exceptional customer service
- Successful complaint resolution
- Organization proficiency
- Multi-database maintenance and data entry
- Clear, concise verbal and written communication
- Professional call handling
- Attentive listening and engagement
- Independent task execution
- Interpretation of laws, rules, and regulations
- Documentation and reporting
- Confidentiality and professionalism
- Trustworthy, inclusive and equitable
Timeline
Licensed Real Estate Agent
Realty One- Group Bold
03.2022 - Current
Licensed Residential Real Estate Agent
EXp Realty, LLC
06.2020 - 02.2023
Licensed Real Estate Agent
Van Dorm Realty
02.2018 - 03.2020
Bachelor Of Communication Studies - Digital Communications And Media
Portland State University