Dana Ristovski
West Seneca,NEW YORK
Summary
Motivated individual with strong work ethic, quipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Licensed Real Estate Agent
Howard Hanna
07.2025 - Current
- Guide clients through property transactions, ensuring compliance with local regulations and best practices.
- Develop comprehensive marketing strategies to promote listings across multiple platforms and attract potential buyers.
- Conduct market analysis to determine competitive pricing and enhance client decision-making processes.
- Facilitate open houses and private showings, effectively showcasing properties to prospective buyers.
Waitress
Frankie Primo's +39
02.2025 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Accurately processed orders and managed transactions using the Toast POS system.
- Developed strong relationships with regular customers, enhancing guest loyalty and satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Assisted in training new waitstaff on menu items and service protocols.
Waitress / Event Worker
The Ridge
05.2024 - Current
- Provided exceptional customer service in high-volume dining environment.
- Efficiently processed orders and managed transactions using the Toast POS system.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy.
- Assisted in training new staff on menu items and service standards.
- Upsold menu items, enhancing guest experience and increasing sales revenue.
Event Server
Wanakah Country Club
03.2023 - 12.2023
- Provided exceptional customer service during events, ensuring guest satisfaction and engagement.
- Set up and dismantled event spaces efficiently, maintaining a clean and organized environment.
- Served food and beverages promptly, adhering to health and safety regulations.
- Collaborated with team members to facilitate smooth event operations and timely service delivery.
Customer Advisor
Delta Sonic Car Wash Systems
07.2021 - 10.2023
- Assisted customers in resolving inquiries and issues effectively.
- Provided product information to enhance customer satisfaction and drive sales.
- Trained new staff on customer service protocols and company policies.
- Maintained up-to-date knowledge of products, promotions, and industry trends for informed assistance.
- Utilized CRM systems to track interactions and manage customer accounts effectively.
Cashier / Customer Service
Wegmans Grocery Store
08.2020 - 06.2021
- Processed customer transactions accurately and efficiently using CRM systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained clean and organized checkout areas to ensure a pleasant shopping experience.
- Developed rapport with regular customers, enhancing loyalty and repeat business through personalized service.
Education
Bachelor of Arts - Communications
University At Buffalo
Buffalo, NY05-2027
Associate of Science - Business And Marketing
Erie Community College
Buffalo, NY05-2027
High School Diploma -
West Seneca West High School
West Seneca, NY06-2022
Skills
- Social media promotion
- Local market expertise
- Real estate marketing
- Guest engagement
- Team collaboration
- Point of sale operation
- Task prioritization
- Event marketing
- Real estate software
- Seller representation
- Digital marketing
- Exceptional customer service
Languages
English
Native or Bilingual
Spanish
Limited Working
Macedonian
Professional Working
Timeline
Licensed Real Estate Agent
Howard Hanna
07.2025 - Current
Waitress
Frankie Primo's +39
02.2025 - Current
Waitress / Event Worker
The Ridge
05.2024 - Current
Event Server
Wanakah Country Club
03.2023 - 12.2023
Customer Advisor
Delta Sonic Car Wash Systems
07.2021 - 10.2023
Cashier / Customer Service
Wegmans Grocery Store
08.2020 - 06.2021
Bachelor of Arts - Communications
University At Buffalo
Associate of Science - Business And Marketing
Erie Community College
High School Diploma -
West Seneca West High School