Goal-oriented professional with strong customer support and training skills. Proven ability to enhance team efficiency and ensure compliance in high-volume environments.
Overview
10
10
years of professional experience
Work History
Representative-Admissions
NEA Baptist Memorial Hospital
Jonesboro, AR
01.2020 - Current
Verified insurance coverage and eligibility for patient services to ensure compliance with policies.
Trained new staff on verification processes, enhancing team efficiency and accuracy in handling claims.
Managed high-volume caseloads efficiently while maintaining strict deadlines for completing verifications.
Cleaning Manager
Atkins Tool Franchise
Paragould, AR
08.2016 - Current
Trained and mentored new staff on cleaning protocols and safety procedures.
Oversaw cleaning operations, ensuring adherence to company standards and regulatory compliance.
Conduct thorough cleaning of trucks, ensuring compliance with safety and sanitation standards.