Emily Papenheim
Livonia
Summary
Highly organized and detail oriented administrative assistant with great communication and general office skills. Excellent time management with eagerness to learn new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Legal Administrative Assistant
State Farm Law Department
Southfield, MI
11.2025 - Current
- Assist attorneys with daily tasks
- File documents with court and opposing counsel
- Communication with vendors, clients, claims department
- Process incoming and outgoing mail
- New file intake
- General reception/phone responsibilities
Deal Coster
Feldman Automotive
Wixom, MI
07.2025 - 11.2025
- Audit purchase deals for accuracy and proper processing
- Finalize vehicle sales using dealership software
- Comfortable multi-tasking while prioritizing attention to detail
- Maintain high volume of workload/email
- Follow up with appropriate personnel to obtain missing/noncompliant information
- Confirm money is properly accounted for and verify numbers match documentation
- Cost analysis on vehicle sales
- Compliance identification of supporting documents
- Excellent time management and organizational skills
Administrative Support Staff
State Farm Detroit Law Office
Southfield, MI
11.2023 - 07.2025
- Process incoming/outgoing mail and faxes
- New case file intake
- Provide general administrative support and assistance to paralegals, attorneys, legal secretaries
- Process third party records, subpoenas and authorizations
- Computer data input
- Communication with outside firms and offices within State Farm
Deal Coster
Feldman Automotive Group
Wixom, MI
05.2023 - 11.2023
- Audit purchase deals for accuracy and proper processing
- Finalize vehicle sales using dealership software
- Comfortable multi-tasking while prioritizing attention to detail
- Maintain high volume of workload/email
- Follow up with appropriate personnel to obtain missing/noncompliant information
- Confirm money is properly accounted for and verify numbers match documentation
- Cost analysis on vehicle sales
- Compliance identification of supporting documents
- Excellent time management and organizational skills
Head Cashier
Feldman Chevrolet of Livonia
Livonia, MI
08.2020 - 05.2023
- Supervision of coworkers within department
- Inventory/order office supplies and other necessary items for all departments in dealership
- Work and process confidential information
- Basic office skills such as filing, faxing, computer skills including Word, Excel, Adobe, Outlook, and CDK
- Closing paperwork to proper accounts
- Balance all cash, credits and checks
- Keep up with a high-speed office environment along with high volume calls
- Managing warranty and payable schedules while communicating and obtaining warranty and customer payment
Cashier/Receptionist
Feldman Chevrolet of Livonia
Livonia, MI
08.2020 - 07.2021
- Greet and assist guests
- Direct phone calls to correct department
- Handle large transactions
- Order/stock toner and ink for all departments
- Issue dealer license plates out and gather proper paper trail for them
- Navigate specific computer programs to stock in cars, redeem oil change packages, etc.
- General office skills.
Bartender/Server
Compari's On the Park
Plymouth, MI
10.2014 - 08.2020
- Customer service and communication skills in a fast-paced environment.
- Phone and computer program experience.
- Managed inventory/fellow department colleagues.
Education
Associate degree - General Business
Schoolcraft College
Livonia, MI08.2019
Skills
- Employee relations
- Computer skills
- Microsoft (Word, Outlook, Excel, PowerPoint)
- Phone skills
- Customer service
- Leadership
- Cash Handling
- Document organization
- Office administration
- File management
- File organization
- Administrative support
- Fast learner
- Organizational efficiency
Certification
Driver's License
Timeline
Legal Administrative Assistant
State Farm Law Department
11.2025 - Current
Deal Coster
Feldman Automotive
07.2025 - 11.2025
Administrative Support Staff
State Farm Detroit Law Office
11.2023 - 07.2025
Deal Coster
Feldman Automotive Group
05.2023 - 11.2023
Head Cashier
Feldman Chevrolet of Livonia
08.2020 - 05.2023
Cashier/Receptionist
Feldman Chevrolet of Livonia
08.2020 - 07.2021
Bartender/Server
Compari's On the Park
10.2014 - 08.2020
Associate degree - General Business
Schoolcraft College